Seminole County Public Schools Transportation Services, Winter Springs FL

I love it! My bus driver and my routes are so quick and easy so it doesn’t take long at all to get to and from school on the bus, and if in case our bus doesn’t show up they get someone from another bus to take us and it’s a much quicker route

I have had multiple experiences with Transportation and none of them have been good. Luckily they were fixed but I did have to escalate the situation all the way to the Transportation superintendent. However, now I am moving and I was told it’s going to be 10 days or more for a new bus because the bus drivers do the routing. When I went to verify that she was telling me it was gonna take two weeks or more she cut me off and said you can check back in that timeframe to get an update. I don’t know how these people get paid to do nothing AND have bad customer service with the parents but something really does need to be done because this is not acceptable.

Half way thru the year and maybe only 2 weeks worth of the bus not being 30 min to 1 hour late

This department is definitely NOT doing their job. My daughters Bus went missing for 2, yes TWO HOURS! I waited at the bus stop for my 6 year old, never received a late notice call/email/message or even when I called to ask, they had no idea what happened and were never able to justify ANY reason of WHY the bus was missing for 2 hours.unacceptable to say the least.

I have tried calling at least 20 times and no answer then the phone hangs up. My child caught the bus the first day then today the bus driver kicks kids off saying the bus was too full. If I wasn’t there my child would have waited over 30 mins for another bus. The bus driver was rude to another child and told the child to pick up a napkin that dropped out the bus drivers hand. If you don’t like your job then find another but this is a horrible experience for my child especially it being her first time catching the bus. It’s not our fault they not getting paid enough. Milwee middle

I’ve tried calling a thousand times and no answer to emojis number or the other one. It just hangs up on me. This is scary. No wonder they have such horrible reviews. I need transportation for my daughter and it’s like they’re ghost and don’t give a flying saucer about anything or working (like picking up the phone when people call) seems like I’m not the only one!

If I could give them ZERO stars I would. I've been trying to reach transportation for 2 years. Yes 2 years. Every time I get routed through some ridiculous phone tree that either hangs up on me, just beeps, or sends me back in the circle of automated phone hell. They finally came out with an app, but the contact number is wrong and there is no way to reach anyone. For years my son's bus stop is far from home, at a home that operates a business and has no children in the school district. There are several homes with pitbulls that often run the streets so we can't walk to the bus stop, and when we drive, we get confronted with traffic coming in and out of the gates of the home of the bus stop so we've actually missed the bus waiting for cars to get out of the way so we can park because even if the bus driver sees us, she drives right by if we aren't stopped where we should be. I've tried to reach transportation services to help us but never can. The school just tells us they can't help us and we're stuck dealing with this year after year. If I wasn't a working parent I would drive my child to school but it's not an option.

They really is putting kids in harms way and something needs to be done about this asap. All of a sudden they switch bus stops now my child have to walk through woods make two turn up a long street to get home and the bus stop they removed they pass it everyday…something needs to be done and on top of that I’ve been calling since Aug 10 and still no answer!

Unreliable, incompetent, careless, I wish I didn't have to depend on this service to get my kids to school.

This is the worst, most apathetic department I have every dealt with. They couldn't careless about you or your student. They have outdated mapping systems and unwilling to realize they're wrong. It's disgusting how they treat people.

Worst! 2 years in a row I have requested transportation for my son and 2 years in a row the Schools say Transportation messed up, And then, Transportation blames the School, BOTH leave the parent in the middle and the kid with no ride to school!
I can't ask my boss if I can come to work an hour late and to leave an hour and a half early for the next 7-10 days the school and transportation says it will take to fix it! I asked if he could just get a temporary pass and I was told NO. Again, I requested transportation over a month ago, I called to confirm it, and it's an already established route and bus stop.this is ridiculous!

They are always late to pick up the children and their very irresponsible driving staff I have never seen such bad service it is not like where I lived in Connecticut those are responsible people

Seminole County Transportation Services insures tens of thousands of students arrived safely and on time each and every day.