SEPHORA, Sunrise FL

Located in sawgrass mall
Lots of stock well organized
The staff are very friendly and helpful
Nice location

My hubby surprised me me with my favorite fragrance.
Process was very smooth, ordered online, pick up at the mall was very easy at the counter.

I went to Sawgrass on Black Friday, there were a lot of promotions, I just thought the prices weren't well visible, very small print, but it was worth it.

Everyone was so helpful and made really good recommendations. There was someone in pretty much every aisle. This is the probably the best Sephora I’ve been to.

MEDIOCRE, INCOMPETENT and LACKADAISICAL at its finest. This store needs a revamp from its managers, to the tech team, and the employees (Adrian and Vanessa). Firstly, the websites had time slots that didn’t match their opening hours or the makeup artist’s availability. Therefore, booking with them is a gamble filled with bland responses and another excuse waiting to happen. I had to move my plans around for their convenience and they were still NOT able to fulfill the appointment. In addition, they called me a few hours before my event/appointment to let me know the girl won’t be there and that their other locations are fully booked. Therefore “they are sorry and all the best”. This place is a patty shop with kids in training. It lacks structure, efficiency and aptitude to function effectively to warrant trust. If you do book with them, have a backup artist on speed dial and keep that phone charged for the chaos. The constant inconvenience and poor resolution definitely made this experience way more tedious than it should have been.

Super bad experience, even though you find almost everything, the treatment towards people and MORE you did the minors, really terrible experience that I do not recommend.

The staff was very helpful. They assisted with selecting products based on our needs and did not just push the high prices items. Great experience.

Pretty bad customer service. I ask to 3 different workers there's and everyone was rude.

Workers were very helpful and they ended up having the products I needed for my friends birthday present definitely recommend Sephora!

Me and a few friends came here just trying too look around and the employees kept on following us around as if we were trying to steal. They also kept on asking us for baskets. The tester were also always out and dirty.

Came in with a friend. Straight off the bat the aura of the store was heavy and crowded. The workers were not helpful at all and borderline rude. Would definitely say I'd never return

Me and my other 2 friends went in here trying to buy something little and then some workers kept falling us around like we were stealing something we were js trying out some stuff like come on leave us alone they kept asking us for a basket but all we wanted was something little so we kept saying no they asked us like 4 times they were bothering us