Serenity Spa, Panama City FL
| Address | Jan Cooley Dr, Panama City, FL | ||||||||||||
| Phone | (850) 236-6028 | ||||||||||||
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| Website | na.spatime.com/sphr2408/13553994/home | ||||||||||||
| Categories | Spa, Beauty Salon, Day Spa, Facial Spa, Massage Therapist | ||||||||||||
| Rating | 3 6 reviews | ||||||||||||
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Serenity Spa reviews
6Closest thing we have locally to a full service spa. Nothing to write home about.therapists are usually good! Facility and front desk leave a lot to be desired.
I received the most amazing, relaxing massage of my life. It was wonderful. Staff was great. I also enjoyed the amenities; hot tub, sauna, steam room. What a great day!
Well, long story short.they completely screwed my birthday. Spa receptionist (Lola) try to changed my booking time (after everything was planned, it was a group of us) and then I told my reservation will be cancelled. And that Lola is not supposed to help me. Good bye! Also she refused to connect me with her manager. So unprofessional! The worst customer service ever! And it was less than 24th before my reservation. I also get it things happens but you have to respect other people too. Left two voicemails asking for help - No reply.
Had a wonderful spa day, got a facial, manicure and pedicure. Highly recommend the spa and the staff.
Love the spa it's under new owners needs alittle repairs and updating which are starting soon. Has heated pool outside and hot tubs sauna steam room so worth the money u can spend all day
DONT GET YOUR HAIR AND MAKE UP DONE HERE. I usually don’t ever post bad reviews. But hopefully I can save another bride on their special day. The make up artist was late by 45 minutes which made me miss my engagement shoot during golden hour. She didn’t make my make up look at all what I showed her during the trial. She made my eyebrows so big dark and thick. My eyebrows are already thick and dark. My contour was insane and she made me darker than I am. I am already a tan girl. On the wedding day the hair lady took sooo long on everyone when the hairstyles were pretty simple. So everyone ran late. I didn’t get to take my photos of getting ready with my bridesmaids. The make up lady didn’t follow directions for all my bridesmaids. I had her change my make up 5 times. And it was getting worse and worse. I only had 5 minutes before my first Touch to get it fixed by my sister. Of course this all made me emotional and cry.