Service Department, Gainesville FL

First impressions were great.
My advisor was very supportive and accessible. Excellent rapport with me, making me feel at ease.
Service was completed very quickly.

Toyota service is the best service!
Arnaldo and Ariana provide great customer service. Always so helpful and caring.
Thank you!

Very poor customer service, my husband waited approximately 5 hours for a check service light diagnostic.

I started the process of buying a car online with Buck. He was helpful and very comunicative through texting and phone calls. After he found the car i was looking for, he invited me to come in and drive it. From the minute I walked in to the Gatorland Toyota I was treated with respect by Buck and all of his colleagues. They were all patient with me throughout the process and that helped to aleviate the stress that I typically feel when purchasing a car.
Don't hesitate to go look at cars at Gatorland Toyota, you won't be disappointed!

Gainesville Toyota did a great job finding us the vehicle we wanted! Brian was a wonderful and honest salesman and we are now the proud owners of a 2024 Sienna Platinum!

Ariana who checked me in for my appt was very polite, Profesional, and this wasn't the only time, she is someone you want working for you

Always a very smooth operation whenever I have to get service on my Tacoma. Very friendly and professional people are a credit to the service department!

Terrible service. They tried to tuck me into buying this “premium maintenance plan” for “$20/mo. ” After several hours I was tired and accepted. When I got home I realized that things don’t add up, and it wasn’t $20/mo, it was a mark up of $3,000 that they pocket and that goes towards the full financed amount.

Don’t fall for their deceiving techniques, go somewhere else. Also their stock of vehicles is very poor and they want to charge that new “dealer fee” of $3,000 above MSRP.

I should have gone somewhere else honestly.

I brought my truck in for a gear oil leak and gatorland. Toyota said it was an axle seal and charged me 1k to replace a $5 dollar part got home and the next day it was leaking even more so I brought it back and now they are saying it was leaking from 2 bolts missing from my front axle so if that was the original problem why did this not get noticed the first time and assume it was a seal and charge me $1k. Consumers beware of these kinds of things that happen here at Gatorland Toyota. I'm very disappointed and will never trust them to work on my truck again and will never refer anyone to the dealership. I think Gatorland Toyota should refund all the money they charged me for replacing a gasket part that should have never been replaced because that wasn't the problem they just created more problems and ripped me off for 1k. "CONSUMERS BEWARE " I was told to contact the service director Jon Dansby, who I tried several times, and he never contacted me back at all. It's absolutely the worst service I've ever had from a Toyota dealership period. ALL CONSUMERS HAVE BEEN WARNED IF YOU WANT TO BE RIPPED OFF LIKE I WAS GATORLAND WILL DO THAT FOR YOU. I HOPE MY MESSAGES AT LEAST SAVES THE NEXT PERSON FROM GETTING RIPPED OF AS WELL

Very helpful, pleasant to talk to and knowledgable. Found additional concerns with my vehicle. My car runs better now than when I first bought it!

It was pleasant. While waiting for my car, I appreciate that Toyota provides coffee and doughnuts. Of course aside from that Shad give me an opportunity what needs to be done next visit.

Brett Valentine, Juan, Justin, & Ryan were excellent! I'm delighted with Gatorland.