Service King Collision Oldsmar (Now Crash Champions)

I enjoyed my service with Service King! They were really good with communicating with my mom and I. Vivian was AWESOME at making sure all our needs were met:)

They did an outstanding job with the repairs on my car. They sent daily texts with a link to update me on the progress. They partnered flawlessly with GEICO to help me get a rental from Enterprise. They are very friendly and responsive over the phone.

My experience at Crash Champions (used to be Service King) was fantastic! It was super easy to schedule an appointment and the office staff was friendly and helpful. My car was fixed fast and looked amazing when I got it back. I am very happy with the work done and will definitely return to them if I ever need to.

Great experience overall! Constant communication with my car, that made the process extremely easy. Highly recommend! Vivin was so kind and helpful through the whole process.

This location in particular was great! Vivian, Katie, and Aprill were all very helpful and kept me informed throughout the entire process. If I need body work done I’ll definitely come here again!

The front desk staff and my service advisor were very professional. Thank you for taking great care of my car. Impressive results! Highly recommend!

I am very picky about my pick-up truck.when i had it repaired here i know i was a bit of a pain but they worked with me and made me feel comfortable about choosing them. Truck looked great! They even did a courtesy buff on the tailgate for me! The manager was very involved and both of the estimators sure seemed like they knew what they were talking about. A+ experience!

Allstate recommended them to me and that was a mistake. The people who answer the phones are inexperienced and rude and nothing gets done in a timely fashion. The lack of customer service and the amount of apathy are astounding. Not sure about the quality of work because it never got done. Don’t go here.

I can’t say enough nice things about this shop or it’s people. After being blown off for days by Roberts Collision, I called the next shop on the list that the insurance company provided.

Vivian was so professional and helpful and I learned she would be this way every single time we spoke. They repaired my vehicle so fast that when she called for me to pick it up I honestly thought she had the wrong person.

They had me in and out, assisted me with the rental vehicle since they are an Enterprise location as well, and back in my car in a couple of days.

The repair is flawless and trust me, I literally got home and went over it with a flashlight, magnifying glass and a meter to compare their paint job to the surrounding panels.

They call and text you with updates on the vehicle and it’s done before anyone from the “other shop” could even return a phone call.

Thank you Vivian and staff for making a car crash a pleasant experience.

Excellent customer service at front desk. Excellent quoting & procurement of needed parts. Excellent communication when body work was being performed. All around 100% pleased with this experience!

Disappointed. My car stayed for 2 weeks to replace the 2 driver side doors. Well MISALIGNED DOORS, REAR DOOR WITH PAINTING FAILURE. (Is it a manufacturing defect in the door?) I went back to repair it and they tried to make me think it was fixed. But this time I checked it well and it's like before. I want quality service.

Picked up the car and the check engine light was on, according to the shops diagnostic the historical codes shows it was on prior to dropping it off, well obviously because the vehicle was involved in an accident. We were told to call the insurance company, they declined to keep the car and fix the problem. Many days spent back and forth with insurance, we got our own diagnostic test and it was determined the shop replaced the shutter part but not the shutter module and this was prompting the check engine light to come on. The shop needs to be more thorough. Unhappy with the front bumper job and also car was not cleaned, bondo dust left near lift gate.

Pretty happy with the service! They only had my car for exactly a week, and honored the lifetime warranty and fixed an area I had repaired at a service king 5 years ago! They had to replace my rear window and I was surprised that they even replaced my tint with the same shade as the rest of my car. We never even discussed that, they just got the job done right.

Professional and always does a great job. Worked professionally with them for about a year and can honestly say there isn't anyone in the area I'd trust more

They did a great job repairing my vehicle. However, I have had a couple questions and I have not heard back from them calls not return as of yet.
I am giving them the benefit of the doubt that they are researching my questions. But until then no review.

I gave them a one star because calls were not returned. I’m guessing they’re understaffed, but we finally connectEd and I think we are on track for a solution.
It was up to us to keep calling on them. They did not return calls.

Ultimately, we’re mostly happy with the repair