Service Star Air Conditioning and Heating, Orlando FL

Our air conditioner randomly stopped working and we could not figure out why. The technician came out the same day as our initial call, was able to find the needed part the next day and was back to fix it all within 48 hours. Seriously 10/10 recommend.

Louis is the most honest service person I have ever met since moved to Melbourne FL. He came for tune up and check and I was scared about the bill, he found my unit was fine and don’t even charged me the visit. He explained me everything in detail. Not like every other single contractor who always “find something that is wrong and needs to me replaced” I will definetly call them again for my AC needs.

Excellent and quick service. The technician Tony Badessa acted professionally, patiently and always gave me honest answers to my questions.

I have not used this business but received something in the mail from them stating it was time for my annual work. I just bought my home and I looked into it and found that they are not the usual company to service the AC. I still looked up reviews. I looked at the good first but when I switched to the 1 star reviews and saw how the owner responded to negative comments, I will absolutely not use this company. Turning the blame around even saying you will not service someone because of a 1 star reveiw instead of asking for a call to discuss the issues or offering a solution is not how you treat anybody. Especially a customer.

Absolute scam.
Terrible customer service. Try again and again to get us to pay thousands for work we don't need, saying "I've worked in this field for a long time and I know what I'm doing. "
I would call and they say "someone will call you back within the hour. "
That happened three times, waiting three hours without A/C in Florida. Someone finally calls me back to say they're closed.
I regret using this company, their business model is clearly to sell you cheap up front, then scam you after.

I had a leak in my attic in 2018 that was not related to plumbing. Searched for an HVAC company on Home Advisor and Service Star was first to call. Was told the leak was related to my condenser coils and I should replace my 15 year old unit because replacing coil will not fix the problem. I had unit replaced and a week later I had the same leak. Called them up and come to find out I had a leak in a section of air duct. I hired them to replace the ductwork and now 4 years later I have the same leak at the exact same spot. Called another company recently to repair the leak and was told Service Star only replaced parts of the ductwork and used some sort of tape to attach the air duct to the plenum! I am now having to replace my ductwork again! I did not have to spend thousands on a new ac when there was nothing wrong with it and now have to pay thousands to replace ductwork that they did not properly replace. Beware of this company!

Just had our AC serviced. Francisco from the Orange/Lake County area was amazing! He was super kind and shared a lot of really helpful info throughout the entire process. Will definitely be calling Service Star again!

Louis was very courteous and prompt about getting parts (compressor, coil) for my a/c system. Austin the tech was very courteous and knowledgeable at installation of said parts. Highly recommend Service Star. Thank you Louis and Austin for your promptness and courtesy. Myron Moore

They sent their technician Chris Moore to do a service on our A/C unit. All I can say is Chris is top notch. Not only does he do amazing work but explains each step which is very helpful. I'm glad to have Chris and Service Star on my team.
*****/5

Awesome working with you guys. Chris really made the experience worth it from the very first visit. He was professional and knowledgeable as he informed us about our old unit. While making sure everything was done completely with the installment of our new A/C.
Again, Chris was excellent.

Thank you for reaching out and providing really good advice about a/c servicing, etc. Appreciated the f/u call:) ~ The LeBlancs

They installed my AC in 2019 and today saved me money by detailing how to perform my own maintenance because my house wasn’t cooling. Cathy diagnosed the issue over the phone, sent me a simple detailed text and verbalized how to service the table water line and voila! So happy and grateful!

Louis is my maintenance tech he’s very professional and informed us on issues we are having. We have to replace unit and I knew it was old and needed replacement. The company offers financing which is great I recommend this company.

My A/C broke on the hottest day! I called and they had someone out the same day. They were able to diagnose my problem and get me a new system same day! Incredible service! Thank you guys so much!

Kathy, the owner was very quick in responding to my call. This company takes pride in what they do and are very honest. If I ever have an AC issue, I am calling Service Star!

Excellent service. Chris came and made an excellent work. We are so grateful with you people. Thanks so much for your service.

Chris was the technician who serviced our unit. He was efficient, kind and knowledgeable. He took the time to explain to us what he was doing (being we are transplanted New Yorkers) and what we needed to do to best maintain our unit. He answered our myriad of questions, and even changed our filter.
Best of all he fixed our issue quickly.
I hope you realize what a gem of an employee you have in Chris. These
days when shoddy customer service is the norm, when you encounter someone like Chris, you thank your lucky stars.
Peggy & Bob Grieco

Service Tech Chris did a great job checking our system - just moved in to this house and we were impressed with the thorough check and servicing. Will be using this service annually.

Absolutely love this company I have been using them for many years. They are very responsive to emergencies, they are extremely reliable and reasonable. I highly recommend them for your seasonal maintenance and for any emergency that may crop up

Fair, honest pricing. No upscale, no pressure, just the maintenance service I requested. I get my system serviced 2 times a year just because. They explained proper filtration and monthly drain cleaning. DO NOT CALL ANYONE ELSE. CALL SERVICE STAR!