Shady Grove Fertility in Tampa, FL

Dr. Silva and the SGF team are simply the best at what they do. (Kayleigh and Courtney were very knowledgeable and answered all my questions, making me feel more at ease during treatment.) Through every step of our fertility journey, we experienced professional, supportive, compassionate care. Thank you so very much.

Clean, efficient fertility office. After years of trial & error we finally are having our miracle baby thanks to Dr. Silva & his team.

Dr. Silva and my nurse Kayleigh were absolutely wonderful and supportive! Kayleigh or someone from her team was always quick to respond or call me back in a timely manner. And Cortney (i believe she's nurse practitioner that does the ultrasounds and what not) was just so kind and sweet and patient, I was always glad when she walked in to the room for my appts. I do wish I saw Dr. Silva a little bit more throughout my appts and procedures, but when I had questions or wanted to discuss something he always made himself available over the phone. And he was there for a couple key appointments when I specifically asked, which I appreciated.

The one major downfall of the clinic and it did unfortunately put a bit of a dark cloud over my entire experience with Shady Grove, was dealing with their financial/billing department. I wish I could separate them from Dr. Silva and Kayleigh and the rest of the team. I had battle after battle after battle with them trying to get billing correct, making sure appts and procedures were correctly processed through my insurance. They repeatedly tried to tell me I had no more insurance benefits which was proved wrong time and time again when they correctly sent everything to my insurance. My financial counselor, was tough to get a hold of, get correct information out, and get timely rectification of issues. Going through IVF is already a gut-wrenching emotional rollercoaster and the constant battles with the billing department truly made an already exceeding frustrating and difficult experience almost unbearable. My recommendation to anyone about to start this process would be to make sure you understand your insurance benefits and coverage inside and out, and be prepared to be a strong, vocal advocate for yourself. As the billing is very predative and takes full advantage of patients in desperate positions who may not understand all their options.

Reception here is pretty rude. Came in for our appointment. I hear nurses and other women just chatting it up really loudly about who knows what. The reception that spoke with us couldn’t make an effort to speak loudly and clearly enough over the other women.

The doctor and nurse that helped us were nice and knew what they were doing. But, they still messed up my subscription.

Overall terrible introduction to a place where family is important. I recommend if you use this company, go to Wesley Chapel. They were great.

Where to begin? We feel beyond lucky to have found SGF. Our fertility journey started over 2 years ago in NYC, then we moved to Tampa and had to go through the process of finding a new clinic for reciprocal IVF. We interviewed a couple of other clinics but none felt right until we interviewed SGF. And it just felt right. Their customer service was on point and we didn’t feel like we were just another piece of business, like we did with everyone else we interviewed. And to top it off, they have convenient locations throughout the Tampa Bay Area and their financial packages for IVF, were the most convenient, too. We went with the shared risk program, as it made the most sense for us, but they have other options, too that are also very convenient.

Our interview was with Dr. Sprague. When we first met, it was so easy to connect with her we knew we had found the one. Once our process started we got assigned a patient coordinator, Kendal K, and oh my, she was beyond amazing. She made our process so easy, her communication was always so smooth and quick, she was so caring, patient and compassionate, and always made sure we felt that. The cherry on the top was when we started having the office visits and found out everyone else in the team was the same, specially, Marlene and Cortney. Them both were the sweetest, friendliest and most gentle at all times.

Our process lasted a few months because of some health issues we had that the doctors wanted to address before starting the IVF process to ensure we had the best chance at success, which of course, we appreciated. Once ready, the time to try our first round of IVF had come and after a few weeks, we got the best news ever, our first IVF round had been successful and we could not believe it. Once the pregnancy started, Dr. Sprague and her team made sure to hold our hands during the whole first trimester monitoring the pregnancy. Three months later, we graduated from the program and was so sad to leave them, but are so excited for what’s to come.

We are eternally grateful for everyone at SGF for helping us make our dream come true. Kendal, Marlene, Cortney and Dr. Sprague, you guys are all rock stars!

After consulting with numerous clinics in Tampa and being patients at two clinics in NYC, Shady Grove stood out significantly. We chose Dr. Sprague, and after our first consultation, we knew she was the right fit. She was kind, humble, patient, and accommodating. Her warm energy made a world of difference during such a stressful time in our lives.

Our patient coordinator, Kendal, was an absolute rockstar. Her communication was superb; she always kept us informed about the next steps, appointments, and more. She was readily available to address any questions we had (and we had many). Despite encountering some fertility challenges along the way, she did an amazing job of maintaining a positive mindset for us. She felt like a cheerleader in our corner, and words cannot express how much that meant to us during such a personally stressful period.

The Westshore office became a place of comfort, with friendly nurses, doctors, and staff. Marlene and Cortney, in particular, added a personal touch that made each visit feel like catching up with friends.

Amid a challenging period, Shady Grove, Dr. Sprague, Kendal, and the entire team truly made a significant impact on our journey. Their support and the positive experiences they provided are something we'll forever be grateful for.

The name describes this facility perfectly. They are very shady people. How can I pay for my results pay for my treatment and ask for my documents to be sent to me and get refuse to get my paperwork sent to me that my rights to have my documents I really would ask for anybody who is thinking about using this facility to avoid at all costs and use a facility besides this one. The attitudes are not positive where you’d expect the most pleasant atmosphere from a clinic that’s supposed to help you have a child. Highly Disappointed

We had an incredible experience at Shady Grove. Dr. Silva and his team were wonderful! From the lab to the coordinators to US- great experience all around. Courtney in particular is an angel on earth, so kind and detailed in her work and made ultrasounds a less anxious place for me after a miscarriage prior to coming to Shady. We’ve already referred friends/acquaintances here who are experiencing infertility. Dr. Silva is so intelligent, friendly and honest. Pennye my nurse was always on top of letting me know results and my schedule. Finance was a little harder to get ahold of and get proper quotes on testing/procedures but at the end of the day always made it on time to not delay any testing or cycles. Overall I cannot say enough good things and will be back if we need to in the future but for now we have graduated with our little bean!

After three rounds of IUI, my wife and I are pregnant!
The staff was so respectful to us. Without their support I don't know what we would've done during the stressfulness of it all! Dr. Silva and his staff are seriously AMAZING.

Shady Grove has been amazing from the start of diagnostics to the final “graduation”. Everything from their check-in to the communication portal was easy and seamless. I felt like they CARED from the start. Dr. Sprague was so confident and positive from the get go. She helped us conceive on Clomid and Ovidrel by the second cycle! My nurse Kendal was the SWEETEST and always so thorough when calling and messaging me on next steps. She was always so fast to get back to me. And no question was ever a dumb one. And the ultrasound techs were all so sweet and informative, especially Courtney and Marlene. With this being my first pregnancy, I couldn’t have asked for a better team. I’m sad to “graduate” but know I’ll be back for Baby #2 so I’ll save my pregnancy-induced tears!

I had a great experience with shady grove! We were with them for 3 years and we are finally expecting our little miracle! Dr. Silva was the best! And I absolutely loved my nurse Kayleigh! Both of them were so supportive and I don’t think I could have made it through this process without them!

Shady Grove has changed our life.
So glad I made the choice to go see them.
Dr. Sprague was amazing as well as my nurse Kendal who helped me through the ups and downs of IVF. They were both incredible.
I can’t thank them enough.

I would like to say that overall, my experience with SGF was very good. Dr. Silva and his clinical team are amazing! They will answer all your questions. His nurse Stephanie is extremely responsive and goes out of her way to make sure you understand what each procedure is for and that you are comfortable. They helped my husband and I greatly. The only reason I cannot give five stars is because of the financial team. If I could separate the two I would.clinical side= 5 stars, financial side= -30 stars if possible.
My husband and I had to go through two different financial counselors because the first one was unresponsive and didn't give us any more information than the brochure. The second one (the first one's supervisor!) turned out to be just as unresponsive and unhelpful. It got to the point where I had to go almost to the top of their corporate office to get someone to respond and actually acknowledge things SGF's financial team messed up on and make it right for us.

At the end of the day I would say that I recommend SGF, but go in knowing you need to get a list of anything and everything from your dr.nurse of potential procedures you will need and get with billing for a list of costs and with your financial advisor to see which procedures are and are not covered. Be prepared to do this leg work yourself. They claim they walk you through it and make it transparent from the beginning, but they definitely don't! On the clinical side, you will be hard pressed to find better doctors and nurses that actually care and don't just treat you like a number.

The Tampa office was amazing to work with! Everyone was extremely nice, positive and patient. Courtney and the rest of the team made a huge impact for our family. We couldn’t be more thankful!

I had an amazing experience today with Dr.z, Monique And Diana. I have really bad anxiety when it comes to gynecological appointments, so bad I take medication to help relieve some of the nerves. The team at shady grove did such an amazing job, I did not feel any paying during my HSG procedure. You are in great hands with this team!

We had a great first visit Dr. Silva, Ghanelle, and Theresa. The staff was amazing and so helpful to us! Excited for our fertility journey