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SHIELDS AUTOMOTIVE GROUP, Vero Beach FL

Address 1146 US-1, Vero Beach, FL
Phone (561) 324-5597
Hours
Monday8:00am-6:00pm
Tuesday8:00am-6:00pm
Wednesday8:00am-6:00pm
Thursday8:00am-6:00pm
Friday8:00am-6:00pm
Saturday8:00am-6:00pm
Website www.shieldsautomotivegroup.com
Categories Used Car Dealer
Rating 4.3 12 reviews
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SHIELDS AUTOMOTIVE GROUP reviews

12
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Bobby
November 14, 2023 9:15 am

Quick easy transaction. Vehicle was as advertised paper work was processed quickly. Overall spent 40 minutes and I was on the road. Paul and team were easy to work with and will purchase from them again.

Robert
October 12, 2023 11:29 am

Truly a great Auto if needed great assistance.i recommend all to this dealership (Shield automotive).

Remi
October 10, 2023 1:28 am

In the beginning everything was semi okay they got me into a decent car. Or at least so I thought. I explained through my situation of balancing a chaotic work life and how important it is for me to pull up in a decent ride and be on time. The car drove it jerks and when I turned on the AC I could smell gasoline fumes from the and there was oils leaking onto the engine. I was told it would be fixed by then they put me in a loaner car that also had issuesI thought everything was cool when I got my car back but it seems to still have problems. From their my passenger tire locked up on his brakes and I was unable to drive the car for a couple of days then it magically fixed itself I let them know they were in no rush to help me. Car still jerking in and it would not take off it has a slow take off when I press the gas I told them the car had problems from a oil change they told me that was only wrong with the car and find out that there's a lot of things wrong with the car it's hard tget ahold of them to get this car fixed now I'm on payments with a car that won't even move and I might even have to come out of pocket because no one wants to pay for the broken car when apparently my warranty is stil in full effective. It's a nightmare I lost a job trying to figure this out when they supposed to get it fixed with their mechanic like they said. Baywood when I was signithe contract. Also they misinformed me about a trade-off date when I was able to trade my car in to get a better one I was informed 9 to 10 now I called they are telling me from 11 to 13 months. It seems like there was a lot of misinformation when I was signing the contract. And not to mention on this very day as I'm putting up this I can call your office and it will tell me you're notputting up this comment I can call your office and it says you're not

You all really fooled me you are all very kind and seemed professional but you always just taking advantage of people.

Keystone
September 29, 2023 8:12 am

Just rented a truck from these gentlemen truly a class act. Extremely friendly, extremely helpful I highly recommend for all your U-Haul needs you see these people are the best U-Haul rentals anywhere in Vero Beach. Nice equipment extremely friendly excellent service!

Jim
September 24, 2023 11:54 pm

Amazing group of guys. Extremely helpful from the first phone call through the end of the deal and thereafter. Got an amazing deal on a Taurus. Highly recommend you give them a try.

Nicholas
August 13, 2023 1:01 am

I don’t normally do reviews, in fact I don’t think I have done more than one or two. But these guys delivered and surprised me. Good guys, good working people and great conversation. Glad I chose to get my Taurus from them and would gladly do business with them again in the future.

Sharyn
July 20, 2023 1:04 am

This company sold me a older car however they assured me that it was a good solid car.that I shouldn't have any issues with the car. Well After about a week or so of having the car it overheated left me on the side of the highway. They are not responding to my messages or calls. This is a Lemon. I would not buy anything from these people they were quick to respond to me when selling me the car and now cant be bothered. I will be forced to take legal action at this point. I would not suggest shopping at Shields automotive group.

Delilah
May 14, 2023 5:55 am

I absolutely love them! They really took the initiative to help me with my financial situation along with finding an insurance place. I will definitely be recommending them

Jesus
March 18, 2023 3:08 am

I bought my car with Jose, an excellent service, favorable payments, I am very happy, I recommend it 100%

arya
March 12, 2023 8:22 pm

Paul and Jose helped me and they were amazing! I felt like I was in very good hands and everything went smoothly. Don’t let the outside fool you, these guys are awesome!

Yasmine
February 15, 2023 12:06 am

Jose helped me purchase a 2016 Chevrolet Tahoe. I financed through a credit union and brought Jose my budget to spend. He got me a great deal and the truck is BEAUTIFUL with tons of bells and whistles! It took some time but he found the perfect vehicle for me and made the whole process a breeze. I also want to give a shoutout to the men working with him who helped make this possible. What a great team!

Luvina
January 16, 2023 2:52 pm

Paul is awesome. I love these guys they got me in and out and I got a good car I highly recommend y’all come down here and get car I love this place.really nice people customers good.

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