South Dental Homestead

Very grateful for the service provided at the clinic, all the staff who work there are very friendly and professional. Quality and fast attention. Blessings to everyone there!

Well, my experience at the clinic has been the best. I am happy. The attention is wonderful. They always give us suggestions to accommodate our budget and everything is so that we can have excellent dental health and be well. I thank you all, you are wonderful. God bless you.

I've been a patient for over 10 years today I decided I've had enough. It's sad to see the quality of staff deteriorate as it has. From the front desk to the dental hygienist I must say the only shinning light in the place is Giovanna who I've seen rise to the occasion and provide great clear and friendly customer service since the first day I walked in. Today as every other time I walk in for my routine cleaning not too busy I ended up waiting over an hour to be called for my turn. I saw plenty of people leave. I was even told I would be next they were just cleaning the station. I fell asleep from how long I waited sitting right in front of the door. I'm a light sleeper so I would hear them call me. I finally ask the front desk who I'm sitting in front of "any idea why it's taking so long? She responds I don't know I thought they called you already". Right then the technician walks out calling my name during the entire session he maybe said 3 words to me. This was the worst cleaning I've ever had and I've had a few questionable ones that I just put up with saying to myself I would just request someone different next time just to find those techs whom apparently weren't employees anymore by my next appointment. When I say bad, this guy was like letting my 4 yr old brush my teeth. He missed more teeth than he cleaned same for the flossing and polishing. When he felt he was done, he just raised my seat, turned off the lamp and stood there.no words. I just walked out.

This dental office has been absolutely wonderful from the beginning. The patient care is second to none. Utmost professionalism and consideration for each patients needs. I highly recommend anyone to come here and get their dental hygiene taken care! 6 stars! * * * * * *

I just want to say how INCREDIBLE this dentist office is. The minute you walk-in the front desk ladies are nothing but smiles and great energy, making you feel extra welcome. I went ahead and sat down for no more than 20 minute before i got called. The lady that did my cleaning was so gentle that i was able to catch a snooze. Once the cleaning was done, Dr. Hernandez came to evaluate me. Dr. Hernandez was the sweetest ever! Thank you South Dental Homestead, i will continue to treat my smile with you guys!

I must say from walking in to the moment I walked out I was attended amazing. The staff made it fast & not so much paper work to do as a new patient. For $60 dollars you have a cleaning xrays & the consultation with the doctor to let you know if you have any sort of treatment plan. I want to thank each and everyone from the people that work at the front desk to the assistant to the doctor for being patient & more helpful than anything. I will be bringing my family to the office.

Good afternoon my name is Isabel I’m a patient of the office and they are the best dentist in all of the homestead area. You really find yourself having the best costumer service and all Doctors are super profesional between front desk, manager Giovanna, Dr Cala, Dr Neisy, Dr Boada, and Dr Carvajal. I love the attention and costumer service. Answer all my questions and doubts regarding copays and my treatment plans. There are the best and have the best prices in-town super reasonable.

I am the owner of a medical facility. I believe in fair and honest treatment of patients with full disclosure of procedures and pricing. I originally went to them because they are in the same building that my office is. I was told that they did not take my insurance. However, they had a special for exam and cleaning. The day that the "dentist" saw me, There was a massive communication problem because she did not speak english. However, she began telling the assistant in Spanish a series of procedures they were going to do. I stopped her and reminded her that I was only here for a cleaning. She acted annoyed that i refused the extra procedures, that turns out would have been thousands. I was then told I had to come back for the cleaning. Only half of my mouth was completed in the appointment and I was very shocked when I went to the counter and they told me I owed over a $300. I asked what about the special that I had come in for and I was told that what I had required was different than the special. Of course told this after the fact. So now I'm in a situation where I had to go back to finish the other half of my mouth and pay another 300 plus dollars. One of the young Ladies noticed I was visibly upset and later called me and said she spoke to her manager and was going to offer me a ten percent discount. I asked to speak to the manager, and once again was thrown into a difficult communication situation because she did not speak English. Very frustrating because had I been adequately communicated with, I would have just found another provider that took my insurance and wouldn't have to pay over 500 dollars. If you choose to go to this provider, I would make sure that they communicate everything to you and you have a full understanding before you agree to anything as to how much things are going to cost.
Dr. Gregg Fiske DPT MSPT

. UPDATE TO OWNER RESPONSE.for all of those that read this lengthy response from the "owner". Note that none of the critical issues of patient communication and respect were addressed and the response included nothing close to a apology. Nearly three pages of say nothing. The bottom line is that they didnt give me any type of prior information to what they were going to do and then surprised me at the end. The other bottom line is that the first "dentist" that saw me did not speak any English at all. A medical office in the United States should have practitioners that speak English on some level.
Patients deserve respect and should not have to fight for it.

Truly love this office! Great experience from the moment you walk in till you walk out. Customer service has been amazing

Perfect attention, Dr. Neysi Hernández is super friendly and with all her time she explains all the treatment step by step, her patience is exceptional. Speaking of the manager Giovanna Nieto, her attention is very good, explaining everything that refers to price, everything clear and without deception. In conclusion, a clinic in perfect condition to make you feel at home, impeccable cleanliness and care as if it were family. Upon entering we find Mr. Oscar, a person with excellent service and kindness. Thank you south dental for once again giving me confidence in our professionals. ️️️️️️️

I really like this place because the team is super friendly and cordial, sometimes I arrive late and they still serve me with the best attitude! Good professionals

The Best. Been coming here since they opened. Thank you for always taking my concerns into consideration and for always being happy to answer my questions. You and your staff provide the very best of care, and that is an incredible and awe-inspiring accomplishment.

I loved this office. This was my first visit and highly recommend it. All staff members were kind, helpful. It was a timeless service, hygienist Lady was gentle during my cleaning which I appreciated and Dr. Boada was kind and took the time to explain my needs. Looking forward to seeing them again.

The best Service on homestead for dental office all teams have very good costumer services