Southern Balloon Distributors, Miami FL

No, just no customer respect and "he" is so rude, glad to see others feel the same.

Made a totally routine order online yesterday for a big ticket item and received the usual email order confirmation. My wife called today to ensure the order did go thru as we noticed there was no pending charge on the card, at which point the rep casually informed her 1) The discount that auto applied itself at checkout didn't actually apply 2) shipping wasn't added to the order and 3) tax wasn't added to the order either. When I emailed to find out the real price, it surged from $1080 to $1319. And they do not apologize, or even seem to care at all, much less stand behind their totally defective ordering system. They didn't offer even the tiniest of concessions to correct their issue, or care enough to even lie about what went wrong. At least make up something right? They don't contact you either.you have to run after them. We easily found the same item for $132 cheaper anyway from a competitor, so it worked out just fine for us, and I'm quite certain the ordering platform and customer service is way better.there's no chance it could be worse. I wouldn't recommend ordering anything from Southern Balloon Distro, or else be prepared for the potential of the unexpected, and an unconcerned "customer service team" to really help you thru any snags:) This whole thing is so absurd it's comical, but I don't suspect their focus is on your single every day orders from regular run of the mill customers like you and me. Good luck!