Star Nails, Lake Wales FL

Extremely rude, nasty and zero customer service. You can find better service, kinder staff and more professional work up the street at Magic Nails & Spa

Fantastic service! Looks identical to the picture I wanted! Honestly the best nails I have gotten in a long time!

The man is very rude we have problems with him all the time it! This the second time he kicked my auntie out the store for telling him how she want her daughter nail!

Worst customer service ever I sent my child there to get service and they basically did what they wanted instead of what I told them

I went here a few times and then my nail developed some fungi. ALSO THE MAN HERE IS SO RUDE AND NOT NICE DOING YOUR NAILS. I felt like he was wanting to fight me for no apparent reasoning? It’s just horrible how he talks to his customers like they are nothing and a burden to him. Worst customer service ever Save your money do not go here find a place that is actually going to talk to u nicely and care for you. I definitely will never go here again.

One of my nails came off in less than 24hrs, and gel polish was peeling off…and HE had the audacity to charge for a repair! I wish that I could give them a ZERO!

1st time customer & The lady who done my pedicure with a sweetheart! The man who done my nails was so rude and harsh. I'm understanding we all have bad days but my nails looked so bad I had to go to my regular salon to have them redone

Used This nail salon for over 5 mos. Always had a great experience. Recently had my powder dip nails done. The salon was using a new product. Same night 2 nails chipped. Went back had them fixed. They had the nerve to charge me.now all nails are chipping

I went there the people looked like they did not want to be there very bad a greeting people the man I had rushed on my hands and injured 4 of my fingers and gave a discount but when I complained about it he said would you rather have the discount or not. Just over all a bad experience.

Horrible rude service. Rushed through. The guy ripped my nail off and overpriced when I said something about my ripped nail. Paid and left.

They do a somewhat ok job when it comes to their work but are not customer service oriented, their nail polish never dried as it seems to be diluted and poor quality, they have really bad attitude problems and worst of all they don’t disinfect their tools!
I have seen them merely spray pedicure tools with something but not sufficient to deep clean as they don’t soak anything, my friends and even my mom have all gotten a severe fungus on our nails and feet ever since we started going there. I had to start taking antibiotics to clear me up, I’ve never had issues on my nails like this before. I would not recommend them. Avoid if you can. I don’t know how they have not been reported already and are still in business with their poor hygiene standards.