Starbucks, Cape Coral FL

Even when I haven't been there for a while, I am greeted as I walk through the door with a hardy and cheerful hello Peggy. That says a lot at least to me as a valued customer!?

Did not have the coffee brew behind the counter like the are supposed to. Missed out on coffee sales X3. Disappointed.

Their Sumatra coffee is one of the best coffees I’ve ever tasted no kidding…wasn’t a big Starbucks fan until I had this; even buy the Sumatra pods for home brews.

I've always had a positive experience here. When I lived in Florida this was the place me and my friends would go and hangout and we really enjoyed it!

Friendly helpful employees, clean, good atmosphere. If you don't like your drink you ordered and don't leave they will let you swap it for something else! I had a huge fear when I buy a drink I'm not going to like it! But they help you out a lot! So patient and awesome employees! 10/10 recommend.

Consistently out out most thinks.speaker is super quiet can never hear. If this was any other business they would be out of business so poorly ran.

The window girl was legit sweet and pretty wow.she helped me with my nervous order as im a newer customer unaware of proper ordering of drinks. I was lead through the process, was suggested a drink of many choices and narrowed my selection. I tried the drink and blissfully enjoyed 1 hour driving and sipping a delicious blended iced coffee that made my day just a lil better than it had been going.

Starbucks has set the bar high, and this location is becoming one of my favorites. The employees are really kind, and I only wish other businesses treated customers like they do here. Thank you!

Rude when you go in. If you absolutely need this coffee, go through the drive thru, it won't take more than 5 minutes even if the line is long

New employees working at this facility the change and customer service is very much noticeable now. Unpleasant and disgruntled young heads working here. They need to be RETRAINED in those customer/people service skills. No welcoming when walking in any longer. No smiles or pleasant tones in their voices. Seriously train these people a lot better so they can continue making someone’s day a little bit better. Some people come in just to have them greeted nicely and even see a friendly face. The former staff knew how to work under heavy volumes and yet were always happy and kind to see you and serve with a smile. You got to do better the world is bad enough to deal with bad service.

I tend to always need my drinks remade at this location. My drinks are usually missing customizations or completely wrong.

Horrible location. One few employees that are good, majority of them are horrible! Will not be visiting this location at all

Five stars for friendliness of the crew. 0 stars for the speed you can get through the drive thru. Slowest Stars I have ever been to. They should all be forced to train at the Manhattan Times Square location.

The most unfriendly Starbucks I've walked into and I live right down the block. My wife and I were given Starbucks gift cards will definitely won't be spending them there at that location. As soon as I waste the gift cards I will never go back to Starbucks again.

Did the drive-thru did not have to wait too long even though the line was long the staff was very friendly and very helpful

Got a mobile order on Easter. Told us we had to go through the drive through because the inside was “closed”. Waited over an 2 hours for our drinks that we ordered an hour and a half ago. People are then walking inside getting their drinks and causing scenes after they told us we weren’t allowed inside and while we re patiently waiting in the drive through line. Should’ve turned off mobile orders it they were unable to fulfil the demand like the other Starbucks on Pine Island. It actually took so long to get our drinks the ice was completely melted. Would recommend any other starbucks in all of Cape Coral over this terrible, unorganized, disgrace of a coffee store. Staff was also extremely rude, and if I could give this establishment negative stars, I would.

Waited in the drive thru for about a half hour for two drinks with 5 employees standing around. And still messed up with the order.