Starbucks, Coral Springs FL

First time here today and not only did Maria lie to me and tell me there was no more Almond milk so I was forced to use oat milk in my drink as im waiting for my drink to he made one of the other workers was using almond milk to make other customers drinks. And apparently this location doesn't care about if you ordered first your drink should be made first. I waited almost 10 minutes for my drink why 3 customers who came after me had their drinks made before mine. Very bad customer service especially to a first time and now last time customer. Will never go back to this location again.

Just bought a mint tea and hung outside for about an hour or so! I ended up having a little photo session w/ my reflection in the window & the beautiful trees surrounding me!

This store is ridiculous.
20 minutes for a cold brew, when the ap says 8 minutes?
If I didn’t ask about it, I would still be waiting.
I have had excessive waits at this location before and every time I order ahead at this location I’m frustrated.
This spot might be okay if you order in store, but for mobile orders, they are awful.

Very slowwwww lets put some energy into the employees.maybe drink more coffee so u can move faster

This location was a regular hangout when I lived in Coral Springs. Back then it was clean, well-managed and friendly, but that was eight years (and a lifetime) ago and, well.it's turned into a nasty, dirty, disorganized, mismanaged mess! My guess is that it's a reflection of that whole area of Broward County. Sad!

The staff here has serious attitudes (except Ja Ali) - disrespect is the norm and the management does nothing about it - years of evidence. Starbucks customer service has severely degraded over the past several years. I get that people can be difficult, but it's the service industry. When you have a job in hospitality and food service you need to be hospitable. I work from here often because the layout is accommodating to getting work done. I think it may be the neighborhood, because this has to be the worst Starbucks experience w/ the exception of the layout. Looking forward to a new brand which upholds their brand values.

Under staffed, only one person making the coffees the cashier keeps taking orders instead of making the coffees. Like 10 people waiting. My order was mobile I still had to wait another 20 minutes. It says drive thru, they don't even have drive thru service. I am still here. It is not even rush hour.

So, the good about this location is that it has a great layout and a nice aesthetic to it and they always get my order correct. The negatives are that this location is always dirty and the service is obscenely slow! The tables are sticky and the outdoor furniture could use a refresh. I've done several mobile orders here and half the time I'm still waiting for my order after I arrive. It doesn't matter the size of the order- 1 drink or 3, it's still slow. The last time I went, I put in a mobile order for 2 drinks and 2 breakfast pastries. I drove 12 minutes from my house to pick it up and I didn't get my order until 35 minutes after I got there. I had to ask a worker about my order status and only then did it my order get worked on. In their defense, this place is morbidly understaffed. There's 1 barista, 1 one the register, and 1 covering the food part. Sometimes they'll get one extra support for the barista, but you can tell that the lack of proper staffing makes for a huge issue here. This place needs better management!

Update 04/03/2022: the store was really busy this morning. More than I've seen in a while. There were some delays due to high volume of people. Some clients were annoyed but I have to say that the staff worked so well and non-stop. They were doing incredible. Hopefully people would notice and be more patient, the staff today really deserved it.

My favorite so far. These baristas are really fast compared to any other starbucks I've been.

I barely go to starbucks but the custom drinks on tiktok made me wanna try things.sarah was really sweet and helpful with my first custom drink.i asked for suggestions bc i wanted to adjust certain ingredients n the sweetness of the recipe and she gave me great alternatives and recommendations.i love how my drink turned out:)

Ordered, they put drink on counter, someone stole it ahead of me, and I have the name, receipt on the app and everything and they said I had someone steal it ahead of time. What?

If you need a cup of Joe (coffee) look no further than Starbucks at The Walk in Coral Springs. They also have chocolate chip cookies, bagels? , brownies. There is iced coffee, as well as specialty drinks. Enjoy yourself at Starbucks!

Warning, do not use Uber Eats to order flavored drinks from Starbucks, they charge you $1 per PUMP of flavoring. You end up paying $10 for a grande latte. It’s ridiculous.

I think there was 4 people behind the counter. One taking orders, one making food and two making drinks. Not a long wait. Food and drinks were good. We sat outside.

On Monday night, I went into Starbucks at 9: 45pm and ordered two drinks and a warmed brownie. My drink I asked to add extra chocolate curl to the bottom of the cup. The cashier looked at me puzzled and I explained what I wanted, it was very simple. And she then told me she could not put that in the system AND then she told ME to remind the barista. I was confused at this point because I thought that should be communication between her and the barista. I received my drink and did not get the extra curls even after my boyfriend reminded the barista to do so. And the barista also put the wrong topping on his holiday drink. Lastly, I received a cold brownie and at that point I was ready to leave. Worst service ever if I could give 0 stars I would. Every Starbucks I’ve went to they write it on the cup, verbally tell the barista, or print it on the paper to attach to the cup. I will not be returning to this Starbucks. Do not come here if you want your drinks done correctly.

The customer service at this location is absolutely amazing! An employee by the name of Logan was above and beyond outstanding. I was having such a horrible morning and Logan completely had me view my upcoming day with a smile. Thank you Logan! You are very appreciated! More than you know!

I ordered a dragon fruit mixed with Mango and Lemonade. Delicious and order a brunch of gift cards for children's teachers. Service was great and fast for it being so packed. Clean place. Workers wearing masks. Smiling faces. Love Starbucks.