Starlight Nails & Spa, Daytona Beach FL

Second time my right toes were cut too short! Both times said something to the guy at the register and showed the MASSIVE shape and cut difference. Today told the guy doing them “DO NOT CUT SHE DID IT TOO SHORT LAST TIME” he didn’t cut but filed all the way down on my right side. Supper dissatisfied and definitely not worth it! Also $55 pedicure with two little hearts that are not drawn well is $80 will not be back been coming for 2 years lost my service! I do like the new chairs tho.

THE OWNER PLACED THE GEL ACRYLIC FILL ON MY NATURAL NAILS BUT WHEN HE FILED THE SIDED OF MY FIRST HAND AND I NOTICED THEY WERE FILED AT AN ANGLE SO I ASKED IF HE COULD MAKE THEM MORE SQUARE LIKE THEY WERE WHEN I CAME IN. HE LOOKED AT ME AND SAID I WAS BEING DIFFICULT AND TOLD ME TO GO SOMEWHERE ELSE. I THOUGHT HE WAS JOKING SO I ASKED WAS HE FOR REAL AND HE REPLIED YES GET UP AND LEAVE AND REFUSED TO SHAPE MY NAILS SQUARE AS I REQUESTED AND GOT UP AND WALKED AWAY. I WAS SO CONFUSED BECAUSE I HAD ONLY REQUESTED MY NAILS TO BE SHAPED SQUARE. I ASKED HIM IF HE WAS THE OWNER AND HE SAID YES BUT YOU CAN GO NOW I INFORMED HIM THAT NO ONE WOULD BE ABLE TO CORRET THIS SINCE HE ALREADY APPLIED THE ACRYLIC AND FILED DOWN ON ONE HAND IN THE WRONG SHAPE HE REPLIED “I KNOW” BUT YOU CAN GO SOME WHERE ELSE. I WAS SO SHOCKED AS I HAD NEVER BEEN TREATED LIKE THAT EVER DUE TO MY REQUEST ON A SERVICE IM PAYING FOR. TO MY UNDERSTANDING YOU ARE SUPPOSED TO PAY FOR THE SERVICE YOU ASK FOR NOT THE SERVICE THEY WANT THEY CHOOSE TO GIVE YOU. THE OWNER WAS SO UNPROFESSIONAL AND DID NOT LISTEN TO MY REQUEST. I WOULD NOT BE GOING HERE AGAIN. I HOPE NO ONE ELES WILL HAVE TO EXPERIENCE THIS FROM AN OWNER. Wow just WOW

I would never go here again. Thought it was ok to put her hands on my niece. This place isn't where I would spend my money. Absolutely disrespectful. Don't know how to treat they customers like I owe them something.

I happened to use their service today and the gentleman who served me was not nice. He behaved as if he didn't want to serve me. He didn't do a good job. My pedicure was poorly done. My manicure was not done to my satisfaction. He did not understand what my request was and the other gentleman was no better.
The debit card I tried to use was a scotiabank visa debit. The card declined although it had more than enough cash in it. I tried to explain to the gentleman that it needed a pin number but he was not listening to me. I don't like their attitude at all. I would never go back or recommend them.
With the pedicure.he did the basic and didn't even put the usual stuff they put on your feet. It's like he figured it was too good for me. Poor, rotten service.

First they are very rude poor english and poor customer service, They lie and make things up to upcharge you give you some false reasons to why. (which is crazy) (don't believe me try em)
I used to go here alot but I've been super busy and the wife was super rude everytime I requested only Richard to do my nails well now this time around gave them a try again had a day off and I witnessed 5 people who walked in happy left mad and upset and uncharged crazy prices for simple things I will personally never come here again I believe they are struggling financially and taking advantage of people who actually want to get something done for themselves the prices on the wall that you intend to pay will not be what you will be paying I promise you. The work is decent but I suggest going to a place where it's honest where your treated with respect and where you actually get to enjoy spending the money on your self! Stay away -customer since 2018

Love this place! Every time I go to them they do my nails so good! Also got my lashes done and eyebrows they also look good.

The customer service was poor and I did not like how they said one price then change it after the work was done. People these reviews are meant to subject the retailer to change or do not patronize. I see so many reviews on customer service. If you find an establishment that does not respect your money move in to another location.

I went to this place a few times before but I stopped because customer service was bad. I went back today for my eyebrows. I went in to asked the wait time and said ok ima turn my car off and come back in and wait.he told me once I leave out he can’t hold my spot in line and mind you it’s already a 45 min wait. That was it for me.time for a new spot. Just to turn my car off smh

The service at this location was amazing so friendly and clean place looks amazing will continue to come here for my nails and pedicure.