Steves Better Used Furniture, Spring Hill FL

We have known Steve for at least a decade and I can’t say enough about what a good man/merchant he is! I don’t buy furniture anywhere else. High quality furniture and swift delivery and on top of that it is a great pleasure to deal with him and his delivery assistants! May God bless Steve and his business and his family!

I have purchased new and used furniture from Steve and was pleased with pricing and quality. However, when I had dining room suite to sell, it took 3 weeks of repeated phone calls to Steve, with promised but not returned calls, and lots of excuses. Finally, A pick up day and time was given by Steve but no one showed up or called me by 4: 45. When I called store I was told Steve's truck broke down this morning and no one was coming. When I told employee i was frustrated in total lack of communication and asked why no one called me to let me know they weren't coming, he agreed to check with Steve. Steve called back, and instead of apologizing for no one calling me
he was very rude to me and retracted his offer to buy my furniture. I have sent friends to this store but will no longer do so.
I've worked in Customer service for years and you NEVER would speak to a customer like I was spoken to by owner.