Stinson's Home Design Center, Lakeland FL

The folks at Stinson's are such a joy to work with. They were so very understanding with all the special issues I had on my end. I would highly recommend them.

Talked to owner on a couple of issues. Very pleasant folks. Would highly recommend.their services.

I have been in contact with Rich Axtell since June 16th for a quote on a cabinet. He quit responding to emails. I called and he assured me he would send a quote. Did not receive.

There was all kinds of problems on the installation of our carpet. The installation crew did a sorry job on every aspect of the job. They didn't clean up after they were done. One of they guys cut his self and got blood all over the house and didn't clean it up. And there was terrible communication from the sales man and the installation crew. I don't recommend them at all!

What a fantastic find. Stinson's has high-quality beautiful flooring, cabinetry and backsplashes. The owner Ron is very helpful, and Yvonne is a superstar. Highly recommended.

This company does not even deserve 1 star. HORRIBLE experience! Beware if you are planning to work these people, especially Rich, these people are snakes! They will tell you one thing and then turn around and say they did not say that. If you are trying to negotiate a price they will take stuff out of or change colors of your design to “get to your price” WITHOUT telling you and then when you catch them they will try to sneak it vaguely into and email so you hopefully don’t catch it before you sign the contract! Either they do not train their employees well, do not care what they do or do not care about their customers! I HATE having to write a bad review for any company but they really went about things the wrong way!

They have a great showroom and excellent decorating services. It was a relief to have a professional there to help me make a decision.

Great family owned business with top notch, professional service. Excellent prices, goods and installation far exceeded any other placed I shopped.

We are so pleased with our new wood look tile floors from Stinsons. It was a big job. We had to have both tile and carpet removed from most of the rooms in the house. Yvonne worked with us through the entire process. The removal crew was clean and efficient. They kept down the dust and blocked off the areas where tile was not being removed. They were kind to our baseboards, existing kitchen cabinets, etc. The tile crew was great! They were respectful, careful and did a fantastic job. Our house had some difficult angles and a hallway and kitchen where the tile split and then met again 14 feet later. The tile met perfectly and grout lines were narrow throughout. We couldn't be more satisfied! We are working with Yvonne on the next project - the master bedroom and bath. She has helped us make some beautiful selections and we are confident that when the crew returns to do this job, we will be just as happy with the results.

One star because zero is not an option.

We had water damage to a large portion of our living room flooring and I reached out to Stinson because they installed the floors. It took weeks and weeks and WEEKS to get quotes for the repair. After we finally scheduled the repair (mid January - damage was in September), they promptly called us for the first half of payment. The “repair” was done and it looks like we let my 5 year old do it himself. I was shocked that a professional did this work. I wish I could include the photos here. I emailed Stinson regarding my complaint two weeks ago and have received NOTHING but a bill for the other half of payment (those come quickly, nothing else does). We are incredibly disappointed in the lack of quality and customer service we have received from Stinson from beginning to now. No regard for their customers or even the work they do in customer homes. Save yourself the headache and crappy repairs - go somewhere else.