Straight From New York Bagels, Naples FL

In the world of bagel shops in Southwest Florida, this place has to be at the top of all of them
Tucked in a small mini mall off of Immokalee, this place can fill you every bagel need, including a good selection of breakfast and lunch sandwiches.
Give them a try, get one toasted with a smear.

The bagels are amazing but that's about it. I ordered ham and cheese on an Asiago bagel. Where was the ham? This was more like a bagel and cheese sandwich! I'll come back for bagels ONLY!

Bagels and baked goods (esp the coffee cake!) are really good. The customer service is excellent. They pick up the phone, answer all your questions and don’t make you feel rushed even during peak times when I’m sure they are super busy. I really like their nova sandwich for a quick pick up lunch.

Super good food and very friendly staff I want to so bad give them 5 stars but the soda machine is absolutely disappointing. Black stuff in my ice with nasty black slime coming from the ice machine I honestly think they don’t clean it at All

The bagels are good yes. But, the staff isn’t friendly and they are slow. Also they get orders wrong. While I waited for mine 3 people came back either missing items or items being wrong. I should’ve known better to check my bagel before I left, but of course I got home to the bagel I ordered missing tomato that I paid extra for. It’s not that hard to put tomato on a bagel with cream cheese. I worked at a bagel store for 5 years so I know how it goes. And mistakes happen but it seems like they consistently happen. Could be better service for sure.

I crave my favorite morning breakfast, a bacon and egg on sesame bagel. No one in SWFL makes a bagel like Straight From New York Bagel. Light and airy and delicious. I wish they’d consider opening a third store in Estero.

Not friendly. The salad whitefish. Absolutely terrible. The price is ridiculous. I'm a regular customer who's very disappointed

Rude staff, they ignore the customers and even more so delivery people. I will never eat here because I'm not going to support how they treat people.

Awesome bagels and other items. I’ve been here so many times and have never had any issues. Working in the food service industry during the pandemic is very tough and masks make the already existing heat even worse. The staff is quick and friendly. We will definitely continue to frequent this establishment.

Absolutely love the big glass bottle of cold brew. I always take it home for later and their muffins are to die for. Lol I haven't had anything else but my friends love the different options. I just can't get away from those delicious muffins.

This establishment stole my money for items I did not get. We frequent the Bonita Springs location often. I was going out Sunday and called in to place an order. I had no idea there was another location in Naples, I thought the Bonita was a single mom and pop shop. Ordered a few bagels. Went to Bonita, they didn't have my order and informed me there is a location in Naples I ordered from. The owner at first said they would make the order for no charge since the other location insisted I pay for my order over the phone. I thought that was uncommon, but I still paid by card. Then she changed her mind and called Naples who she claimed said I had to go pick up my order from Naples or I had to pay for both orders since it was my mistake. I understand that, but I also KNOW it doesn't cost THEM $20 for 3 bagels. She also lied and said that the Naples location was "just 10 minutes away". On GPS it was 25 and also another 20 minutes from there I needed to get to. I get it was my mistake but I don't appreciate the back and forth telling me they would make it at no charge and then "oh no wait, I changed my mind" and then lying to me about the drive distance. I worked at a restaurant that had multiple locations and this happens sometimes. Not good customer service as they literally stole $20 from me for goods I did not receive that I am sure they just resold or put back the bagels. Oh and they also messed up my order as well and gave me egg salad instead of the chicken salad I had ordered so I actually lost double on that one.

The food quality is pretty good, which is probably why locals and tourists alike enjoy this bagel joint. However, the service speed is absolutely horrible. It consistently takes 20+ minutes for a bagel to be served up. Recently, I waited 15 minutes only to then learn the staff forgot my order. If service speed can improve, this would be a much higher rating.

Great spot! Authentic NY style bagel spot. Coming from NJ I was searching for a good spot to have my Pork Roll Egg & cheese on an Everything bagel. Salt, Pepper, Ketchup. I was not dissapointed. Fresh Ground coffee was a nice touch. Plenty of indoor and outdoor seating. I stopped by on a sunday at 1030 am and there was a line to get in. Will come back again.

The bagels are good. Over priced but good. They have the slowest people making the sandwiches. It took over 20 minutes to get a sandwich.

Excellent bagels. Very busy place but worth the wait. A dozen bagels here is 15 not 12 so we really like the fact we can get a weeks worth in one shot. We stop here weekly.
(People who come from up North and want to complain about 'all things Covid' need to go back up North with their attitudes. This is NOT NYC or NJ. Many of us fled those states to take up a more peaceful and less 'covidcentric' lifestyle. Judge the food, your opinions on 'all things covid' are irrelevant and harm small businesses. Look at your decimated states and stop applying that logic here so you can decimate us.
Sincerely.
A Political Refugee From NJ (now a proud Florida resident)

Best bagel I have ever had and I have eaten a lot of bagels in my life. Went back in to get some to take home from my road trip

Painfully slow and disorganized. Only person in store and it took over 20 mins for them to prepare a bagel and cream cheese because they forgot to make it. They have four people that sit around behind the counter that sit there and don’t do anything.

I come here every time I’m in FL. Being from NJ finding decent bagels is always a struggle. While I’m usually quite excited to come here for a breakfast sandwich, I was really taken back by the lack of care the Naples location took when it came to COVID. In the 10 minutes I was there 3 different customers came in not only not wearing masks but ordered bagels standing nearly on top of the counter (in spiting distance) of the bagels baskets (in an open display). Totally unsanitary and unprofessional considering we in a pandemic. I know there are a considerable amount of inconsiderate Floridians not wearing masks in public.but in a location serving food that isn’t even safe from people getting their germs all over, it’s just sad.

Because of my visit today, I will not only advise people to find a different location, but I myself will no longer patron there. Truly disgusting experience.

Edit: in response to the owners claim, while the employees (2 out of the 4 that were working that morning) may have been partially wearing masks (meaning not covering their noses) they did not take any preventive measures such as to ask customers— who did not abide by CDC guidelines— to stand an appropriate distance away from the partly covered baked goods. I rarely write reviews, so let this be a testament to the experience.

Also, I have nothing against small business in fact I do my best to shop small whenever possible. But, being a small business does NOT give you a pass to be reckless or irresponsible for the well-being of others. Sadly reviews are one of the only ways to keep businesses of ANY size accountable.

Best bagel I ever ate. I'm not just saying that either cause I'm from New York. I have had plenty bagels in my life and these are the best ones by far.

Stale bagels again today! On a Saturday? Almost broke my tooth after I toasted it a bit and had to throw it out. And not the first time! So disappointed.