Suncoast Credit Union, St. Petersburg FL

Gordon and Christina were so helpful and I got a $100 sign up bonus. No fees. Always better to support a more local organization versus a big Wall Street corporate bank.

Love this branch. Quick in and out. Fraud on my account card canceled, new card issued money back in my account. These folks care and value your time.

Mrs. Marino was extremely helpful and informative with my wife getting her auto loan. We will definitely be long time customers. Thanks again for all the help and service.

Liera (sorry if I misspelled your name!) was very friendly, professional, and quick! Great experience.

Really not consumer-focused. Their website is antiquated, and their processes will never allow you to save money. Avoid.

Leira was very helpful. Courteous, prompt and very professional is how I would describe the service.

All of Suncoast staff are consistently great to work with and friendly. I usually do business in town n country branch, except this time. Gordon Rojo was also friendly, helpful, knowledgeable, professional and efficient. Helped me with my questions and CD.
Thank you

Christina Marino is awesome! Every time I come to her, no matter how difficult my request is, she is always available and willing to solve any issues. Christina always handles the requests extremely knowledgeable and professional. I am a very happy Suncoast Credit Union member!

***ATTENTION***
I visited this establishment a while ago to finalize the sale of a boat, and I must admit, my interaction with the banker/manager named Alexa left much to be desired. She consistently exhibited a rude and negative demeanor during both of my visits. However, what particularly troubled me was an incident during one of these visits when I needed to withdraw a substantial sum of cash.

Rather than handling this transaction discreetly, Alexa openly inquired about the withdrawal amount in a manner that was audible to everyone present in the bank. This situation made me extremely uncomfortable, as it seemed as though everyone in the vicinity was privy to the details of my financial transaction. Recognizing the potential security risk, I asked Alexa if she or another staff member could accompany me to my car. Unfortunately, she initially declined, assuring me there was no cause for concern. Persistent, I reminded her that the entire branch was now aware of the amount I had withdrawn. After some back-and-forth, she eventually agreed to monitor my departure from the doorway.

This entire experience left me profoundly dissatisfied with the level of customer service provided. I have no intentions of conducting any further banking with this institution. It is evident that Alexa would benefit from significant customer service training. Additionally, it is advisable that the bank cease the practice of openly discussing customers' withdrawal amounts to foster an environment that is more respectful and security-conscious.

It’s only been 2 weeks, pretty disappointing. The initial setup was great. Friendly staff at the physical bank in St Pete. Moved a bit of currency through without an issue however when it came to depositing a check via the mobile app the funds were held from my account though it had already been days since the funds were removed from the account of the check writer. This is unlawful.
Poor corporate hustle. They’d get much more by providing consecutive great service.

Gordon at the St Pete location was awesome and very fast he was able to assist with getting account open and not having to wait hours for service. I am beyond thankful

Thank you Leira for your support, very satisfied and grateful with your management. A pleasure to carry out my procedure with you

We worked with Christina Marino, she was absolutely wonderful. Very informs and kind. She is one of the many reasons why I bank with Suncoast. I highly recommend them.

Gordon Roho was amazing! My husband Andrew and I was applying for a home equity line of credit. And we needed a letter stating the missed happening we had with a payment. He was very friendly and understanding of what our bank was requesting and was great. Would highly recommend him and Suncoast.

Leira is amazing, went in a few times and she always wants to help! Answers all my questions and always happy!

ALEXA IS AWESOME! She needs a raise!
Very helpful!
Loan process here is awesome by the way!

If this is their closest branch to you, and your work hours make it hard to get here when the inside is open, don't choose Suncoast.

If you work service industry and need to make a cash deposit after a shift, good luck!

The ATM is ALWAYS broken. You'll be driving an extra 30min round trip just so you can pay your bills -_-