Sunglass Hut, Orlando FL

The staff at this location went above and beyond to help us replace my wife’s favorite pair of sunglasses that were lost the day before. Marcella, Fabio & Andres went above and beyond to help her find the perfect pair. Thank you!

Hillary and Valeria were the best at customer service! The store is well managed, organized and clean. Hillary and Valeria went above and beyond to help us with our choice of shades. They are both knowledgeable, kind, patient and helpful to say the least.

I was very limited for time. I was provided with the information I needed quickly and professionally. The transaction was completed seamlessly. Thanks for the quick work!

They have a pretty good selection of quality shades here and it's handy in a pinch if you break or lose your glasses. I wouldn't make this a destination as it's not a good deal spot, but again, it works in a pinch.

Everyone one got involved in helping me find the perfect sunglasses. I went in to find a modest pair and walked out with two gorgeous pairs because they helped me and became of the sale. Very supportive and helpful. Plus honest in telling you what looks good or not. Made me feel more confident in spending the money.

Lionel at the disney sunglass hut helped me out and bought two sunglasses instead of one because of him. Great guy, will stop again because of the experience I had with him.

Marcella and Michael were very helpful and patient in helping us find what we wanted. They made great suggestions and helped us find what we were looking for.

BUYER BEWARE! I went to buy a pair of Ray Ban Clubmaster Sunglasses while I was in the Magic Kingdom Park since I got an annual passholder discount. They didn't have the ones I wanted and immediately offered to have them ordered for me, and told me they should arrive in 2-3 business days. Shortly after I received an "Order Received" email notification. But, 4 days later I never received even a shipping notification. So, I tried contacting Sunglass hut to find out what was going on with the order. Here's where the BEWARE comes into play! I was told, because I ordered them IN STORE I had to contact THAT STORE to find out what was going on, because Sunglass Hut has no way of finding out what's going on with it! Irked but determined I found the phone number listed for that store and called it.multiple times.to confirm what I was hearing. The number was no longer in service! I called back to Sunglass Hut, and they confirmed that was the number for the store, and it wasn't working for them either. I was told all they could do would be to file a complaint against that store. So, determined to get an answer I tried Disney! Surely they HAD to have a way to contact a store operating on THEIR PROPERTY. After a few transfers through customer service for an answer the long and the short was, "because they're a third party essentially renting a space in their theme park they have no way of getting a hold of that store. " So, essentially, that store is OPERATING WITH ZERO ACCOUNTABILITY from either Sunglass Hut, or Disney! Thankfully, it turns out my coworker has family that works for the company that OWNS Sunglass Hut (God I wish I knew this sooner!), and in five minutes she was able to find my order and let me know the order was "open", meaning they're still being made in Italy, and it was actually going to be more like a week to a week and a half, not the 2-3 business days I was quoted. Word of advice. Unless you can walk out of this location with your merchandise in-hand, go someplace else!

You would never think of a good sunglasses store in a theme park, but this one was great. Located in Adventureland in Magic Kingdom park at Disneyworld. Check them out!

The rep that helped us pick out and purchase our glasses today was delightful. She was informative and sweet. Such a lovely young lady!

Christy is a great CM. Fun buying new Ray-Bans at Magic Kingdom and Christy made it personable.

My husband and I each purchased a pair of sunglasses. We had a great experience and Paul was very helpful!

Friendly and helpful staff. They didn't have what I was looking for so they placed an order. The process was easy and the staff very helpful. It didn't take more than a few minutes to get the order complete.