Sunset Novelties, Jacksonville FL

The best customer service:) went in nervous and unsure and cheralyn was knowledgeable and helped with all of my needs:)

The staff at this location, is pleasant, professional and understanding. This store is well lit and organized. They have a large selection of product. The staff ask questions and make knowledgeable suggestions for you. Will continue to visit this store for our needs.

Awsome store. The lady was friendly, helpful, and very professional. My wife and I was very impressed with her. She recommended the flagship store Sunset Novelties in Savannah. We are headed there now.

Amazing service! Helped me as soon as I came in. 10/10 coming back every single time. Love it so much!

My second time coming to this location my experience was pretty good i found what i needed and it wasnt a problem gettimg help from the nice young lady working there & may i add very clean organized place leaving out satistifed thank you i will def.come back!

Great customer service. Very informative about their product and very funny people. First time visiting store and they didn’t make me feel uncomfortable at all. Very friendly people!

Cheralyn was so helpful. I bought 5 outfits and a few toys and took forever. She has the patience of a saint and was great in assisting with my outfits and very knowledgeable of all the products in the store. Highly recommended!

First time in, wasnt quite sure what to expect.
Derrick was very professional, he had knowledge of the products and where I could find what I was after. Very clean, bright, well kept store. Will recommend and return in the future.

Lori has great customer service skills. Lori gave great information. Lori made my experience great from the time I walked in until I walked out. Will definitely be coming back.

Great friendly service and very helpful at deciding what product will be great for you and your partner

This location is great! They have so many options for everyone. Doesn't matter what you're into, they have it here. The staff is very friendly and helpful. Will definitely be back!

The people that work here are very informed on their items. I did not feel awkward at all and all my questions answered. I walked out with a great toy for my wife. Highly recommend this place.

I went in looking for cute panties. Nervous as could be as I am male. Lori was so inviting. Came over to me with a big smile and asked what I liked. I never had a chance to browse through lingerie comfortably before. She was so knowledgeable and patient with her explanations I had a great time shopping. She also took me around the store to show me the big selection of novelties. Lori pointed out tons of new stuff and all the while I never felt embarrassed. The selection and quality is unmatched. I can’t wait to shop at Sunset again!

This store is incredible. It has a variety of products and the staff is super friendly and helpful. I highly recommend this store, especially if you have any questions.

This store is has so much variety and the friendliest staff. Shout out to laurie and the amazing gentleman that took care of me! Best place for all pleasure needs!

Great customer service! This store has a great atmosphere and is very organized. The sells associates gave me a lot of help with finding what I needed. They also helped me find another location where I could still shop with them with a even wider selection of products. Highly recommended!

Really great customer service the mgr is really friendly and down to earth! Will listen to what you are wanting & looking for. The store is so clean & nicely sized everything is so organized and the lingerie selection is great! Will be coming back for sure!

This store is amazing. They have a great variety of not only brands but also types of products. They have a good choice of water based products, hemp based oils and massages, AND lingerie for everyone. All sizes do not fit one.:)

Very helpful management, took no time at all to find what we were looking for.great store overall, will definitely be returning:)

Lori is phenomenal! I walked in very clueless and she set me up with everything I wanted plus more! I can't wait to come back