T-Mobile, Palm Beach Gardens FL

Michael was such a great help. He helped me with all of my issues I was having. He went above and beyond to assist me. If I ever have an issue I will definitely return to that store for Michael.

Jocelyne was wonderful, helped my husband switch back to T Mobile from Xfinity & also switched me over & got a new phone as well.

Jocelyne upgraded my phone and was able to transfer everything, super fast & easy. Definitely coming back to this store.

Jocelyne was so helpful with switching me back to T Mobile from Xfinity after having a terrible experience with them. Should never have left T Mobile.

I went to activate my line and transfer information. Great costumer service from Natalie and Rachel!

I had the pleasure of having Jocelyne A. Help me out with a new purchase. I must say she is one of the best associates I have ever encountered. Not just at a T-mobile but any store in general. Her patience with me, her humor, and her wonderful customer service made it such a great experience. I felt comfortable in my decision with what I wanted. She explained every detail, took her time. The store was closed but she made sure I was happy and satisfied and all of my information had transferred over. We had laughs, stories, and talked about life in general. She deserves the recognition not only for her sales and customer service but for who she is as a person. I was so pleased and am so grateful I went there because I was on my way to a different T-mobile. Thank you Jocelyne for your time and input and everything. You were amazing

LYING DECEIVING STORE! They add service lines for their own personal use and then refuse to give refunds! Do not use T-MOBILE!

One star because I cannot give less. They don't help you at all. They didn't tell me how to get my Netflix and Apple TV account even I paid for it. For any problem they tell you to call customer service.

Avoid them deal it’s a scam. Terrible Customer service. They just add line to your account without your consent, make you pay things twice and acting it ain’t their fault. Scam, scam.

My sons i phone died, we were do for an upgrade so we went to this store. They signed us up for two additional lines without our knowledge, charged us twice for connection fees of 35.00 each and gave a promotional rate for an iPhone.
About two hours later I received two notifications from T-Mobile about the additional lines, a receipt of the double charges of line connection, and the cancellation for the promotional rate on the iPhone, I called T-Mobile customer care and after two phone calls, and 5 hours later, they were able to cancel the two new lines, returned one of the 35.00 connection fees, however they told me I needed to return to the store to work out the difference in the promotional price for the new iPhone.
After over 10 years of being a T-Mobile customer.
The only time I’m going back to this store is to return the iPhone they overcharged me phone after I get new cell carrier.
Completely dishonest practice going on here. My thoughts are they are deliberating misleading customers hoping the customer miss the additional charges.

Angel and Jeisy know the products and most importantly the system of T Mobile technology.
I highly recommend this store.

Awesome customer service from Jeisy & Jocelyne. Coming from Utah & they were wonderful helped me get a new phone & transfer all my data.

. The wife added a new FREE Phone for me wasn't free got charged. Phone drops call all the time, can't send photos' Management at this T-Mobile down right sucks Unauthorized charges within first month, management couldn't/wouldn't help us, Contacted GILDA at 611 spent 1.5 hours on phone but got charges dismissed. This Store needs to be closed We now use T-Mobile on Pennock Ln off Indiantown Rd, Better service /employees

The girl that helped me was super nice! The staff were helpful and I don’t have any complaints regarding my experience. I was in and out in 10 minutes including wait time. Thank you tmobile!

I purchase the 5G to Go and I have to cancel my Xfinity contract but T mobile will reimburse me I went to this store and ask the Gir on site (Natalie) how do I get my reimbursement, she said I will help you, 15 minutes passed she was surfing the app and nothing she call a coworker and nothing after an other girl show up and finally got it, so Nathalie can finish the process ar one point the process was loading and stock she ok is done, I ask her but still loading is not finish, she told me you can go but the program still loading I ask again an again an a young fellow without any ID ask me sir leave the store several times I left I don't have time to confrontation with untrained and uneducated employees I don’t recommend this store go some place else

Ivet was great at explaining everything about my new phone. I will always come back to this store.

This location was amazing! The representative that helped me ivett was very sweet and polite she made my switch over from Verizon very simple and fast. I would highly recommend anyone to come to this location as the employees are very knowledgeable and friendly!

Awesome customer service from jocelyne & the girls, they helped me switch over from Verizon & so a keep in switch.