TAG Heuer, Orlando FL

I love the Watch BUT, the warranty services is a mess. I send my watch for warranty services 2 months ago, they send me a quote to repair the watch for $600 which is not right because the Watch is under warranty, and i have 2 weeks in this proccess because when i buy the Watch they not registred the warranty.

I went in originally and spoke with Robyn the manager. I was looking for a specific watch. She cheerfully greeted me as soon as I walked in. She took me to the watch I was looking for. She was very knowledgeable about the watch and wasn’t pushy which I appreciated. Although I didn’t purchase that day she kept in touch and answered my questions about another watch through emails. I came back a few days later and Robyn wasn’t there and she told me to ask for Antonia. Antonia was very pleasant and knowledgeable as well. My wife was impressed as well. They both made my purchase process simple and pleasant. This watch was a 15 year anniversary gift from my wife and I am VERY satisfied with my purchase! Great customer service ladies! I will be back!

Terrible customer service! I purchased 2 watches from them this past year and def will not be dealing with a staff that only care about making sales rather than help a returning customer resize a watch.

I love this place and the staff is excellent. Always a great selection and they always work very hard to please everyone.

I brought my late father’s watch in to be repaired and received spectacular customer service from Philip. I will definitely be back for my next purchase. Thanks Philip for a great job.

Top shelf service from Yassine and Phillip. Buying experience well exceeded my expectations on every level. Will most certainly return.

I was looking for a replacement band for my Monaco and Paulo De Oliveira provided outstanding customer service. He was very knowledgeable and professional. I would recommend him to anyone that is interested in acquiring a Tag Heuer watch or accessories.

Thank you again Paulo!