Target, Jacksonville FL

Nice large store located right off San Jose with plenty of parking and a large Publix located in the same area. Store is large, well stocked and easy to shop. Only slight negative is the men's department does not have a Big and Tall section. Check out was ok but had a problem with the self checkout as it would not give us our $3 in bills but an employee made it happen.

Bought a $200 vacuum, got it home to use it right away and realized we were sold a USED VACUUM! It stunk really bad. There was a bunch of nasty hair in the roller. It was also all scratched up. I cant believe they resell used items. Extremely disappointed and grossed out!

Every order I place with Target.com is wrong. Too many issues to list here but if you think calling their “customer service” number will help, don’t bother. After getting no help I asked for a supervisor. His solution was not to change it in the system but to cancel so I could start over. I will start over but it will be with Walmart.

UPDATE: I did return to using Target’s online ordering and have not encountered any problems. It is very convenient to order and drive up to the loading area. Must give them credit for changes they’ve made.

Overall easier to run about this old but well maintained Target. Small and kept clean. Starbucks there. Not a super Target but has enough of what your looking for most of the time.

It is quick and convenient to do a pick up order. This time there was a problem and guest services really went above and beyond to make it right. A million stars!

This was the most efficient online order and pickup service I have had. I ordered they picked the items promptly. When i told them i was there they came out in just a few min with all my items. No complicated hassle. They didn't forget my order, they didn't have a back and forth with me about what i was ordering and what to substitute, they just delivered my items right to my trunk! IT was a great experience given some of the issues i have had with similar services at other stores.

Great selection, everything I need is coordinated for me as far a home goods section. Target is a great store to shop at. Clean and shelves are always stocked.

Exceptional service provided by Nic T. He took time from what he was doing to help me. He's a rockstar!

Really wish this was a Super Target, but I was having trouble using my new employee discount and had to take some items off not having enough cash. The cashier was super friendly and helpful and got everything squared away for me! They have everything I need in stock, even Lysol wipes!

The stellar customer service is phenominal the scale is very high for customer service at the Mandarin location. Many other locations should learn how to treat the customers like the entire staff at Mandarin.

I had the great pleasure in meeting a great manager by the name Ms. Angela. She was so wonderful and such a joy. Very knowledgeable and so appreciated amongst her staff and customers. I hope she gets a big raise for her merits great management like Ms. Angela needs to be recognized. Ms. Angela is one of the reasons why I give the Mandarin Target a perfect survey.

Worst customer service of any store I have ever been in. Was simply trying to find out if something was in stock in their store no one ever answered the phone when I was transferred so I tried to speak with the manager or associate manager and no one ever came to the phone. I will take my business elsewhere

This place feels like the store that corporate forgot about. Minimal staff who don’t seem to care how long lines are. Closing down the cafe and photo center makes it feel like the place is even more run down than before. Very disappointing!

In my opinion, this is a terrible pharmacy. Take your business elsewhere. Employees brazenly discuss protected medical information loudly for all nearby to hear. This is a disgusting practice and there is little to be done aside from taking ones business to a competitor.

I called this store multiple times to see if they had a specific item in stock. I was transferred over to that department and the guy hung up on me. Nobody gave names.

The store was clean. The shelves were stocked. Sometimes the checkout lines can get pretty long.

Good lord the cashiers here are the rudest, most miserable people on the planet. It’s pretty sad that the dumpy Walmart down the road has far superior customer service!

Getting in and out is awful. Came in on Cyber Monday for an online pickup and the guy was more worried about how long the line was than helping me with a problem with my order. Bold me to call corporate about it. Thank you sir. It took 2 hours and had to go to another Target for something that you should have been able to help me fix.

A little busy, but not too bad considering it's so close to Christmas! I needed to exchange something and the line was long at 6: 00. So I shopped around for stocking stuffers. Toy area was a bit congested. The isles are not wide enough for 2 carts passing! By 7: 00 I waited all of 2 minutes to check out at the exchange/ check out line.

Excellent selection of items, good prices, Starbucks coffee, and a clean well maintained store. Associates need to be more knowledgeable on what is in their store.