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Tattoology Lounge, Miami FL

Address 6421 Biscayne Blvd, Miami, FL, United States
Phone +1 786-329-6011
Hours 11:00am-7:00pm
Website www.tattoologylounge.com
Categories Tattoo Shop, Lounge, Tattoo and Piercing Shop
Rating 3.6 17 reviews
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Tattoology Lounge reviews

17
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Rafael
December 26, 2023 6:08 am

Unjust Treatment Witnessed at Tatoology Lounge - A Personal Perspective

As a personal friend of Dennis and someone who knows Alejandra and her assistant Alma, I find myself in a unique position to comment on a distressing incident I witnessed at Tatoology Lounge. Having this dual connection, it is with great disappointment and disbelief that I pen this review, addressing the unjust treatment meted out to Dennis.

During a tattoo session, Dennis received an urgent call regarding his mother's critical mental health situation. Knowing Alejandra and Alma, I expected a level of understanding and professionalism. Contrarily, their response was remarkably unsympathetic and dismissive. Witnessing this as a friend of both parties, the lack of compassion and understanding was not only surprising but deeply unsettling.

Post this incident, Dennis's attempts to communicate and clarify the situation were met with an unwarranted cold shoulder. As someone who knows the workings of Tatoology Lounge, this reaction was perplexing and completely out of line with the warm and inclusive ethos they claim to uphold.

The suggestion that Dennis was under any influence during the session is a grave misinterpretation of the actual scenario. Being present there, I can categorically state that it was a situation demanding immediate familial attention. Alejandra and Alma’s handling of this situation, and the insinuations that followed, were not only incorrect but also professionally inappropriate.

Their advice for Dennis to seek another artist, while disregarding his genuine circumstances, reflects a lack of basic empathy and understanding. Knowing them both, I am shocked and deeply disappointed at their approach to a situation that required sensitivity and open dialogue.

In my view, the way this situation was handled by Tatoology Lounge is indefensible. The tattoo industry thrives on personal connections and understanding the stories and emotions behind each tattoo. To see such a blatant disregard for these principles in a situation involving someone I personally know is disheartening.

This experience has significantly altered my perception of Alejandra and Alma, revealing a side of professional conduct that is incompatible with the values of empathy and understanding essential in this field.

Yulia
December 26, 2023 2:00 am

Disappointing and Unprofessional Experience Witnessed at Tatoology Lounge

As a cousin of Dennis, and an eyewitness to the events that transpired at Tatoology Lounge, I feel compelled to share my perspective on the deeply disappointing experience we encountered. Witnessing firsthand the treatment my cousin received has left me both surprised and disillusioned with the lounge's approach to customer service.

During what was supposed to be a routine session, Dennis received an urgent family-related phone call. As a family member, I was aware of the gravity of the situation and expected a degree of understanding from the lounge. Contrary to this expectation, the reaction from the staff, particularly from Alejandra, was far from empathetic. This lack of compassion was startling, given the personal nature of tattoos and the usually supportive community surrounding them.

The subsequent communication breakdown further aggravated the situation. Despite multiple attempts to reach out and clarify, the responses from Tatoology Lounge were either non-existent or unsatisfactory. The studio’s claim that they were communicative and accommodating starkly contrasts with what we experienced.

Moreover, the insinuation that Dennis was under the influence during the session is not only incorrect but also seems to be a misinterpretation of the actual event. As a family member present at the time, I can confirm that it was a distressing personal call, and not an issue of substance use.

The response from the studio, suggesting Dennis find another artist, while dismissing his concerns, lacks the professionalism and sensitivity one would expect in such situations. This entire experience has shed light on the significant gap between the expected standards of client service and understanding in the tattoo industry and what we experienced at Tatoology Lounge.

In conclusion, witnessing these events has been both surprising and disheartening. It's a stark reminder of how essential empathy and clear communication are in any service-based industry, especially one as intimate as tattooing.

Andres
December 24, 2023 6:26 am

Amazing service, great vibes, I love the way the have the shop set up! A+ super clean always!

Laura
December 23, 2023 3:02 am

Tattoology Lounge is hands down the friendliest tattoo shop with an amazing vibe! It's not your typical spot; here, you'll experience a chill atmosphere and professionalism.

Génesis
December 22, 2023 11:05 pm

Without a doubt the best place to get a tattoo in Miami! From the moment you arrive until the moment you leave, the experience and treatment is 10/10. Not to mention that all the artists are incredible and attentive! I have been tattooing with Luis for more than 6 months and all my tattoos have been just as I wanted and imagined them. Thank you so much. 100% recommended

Daniela
December 21, 2023 3:32 pm

Andres is my favorite artist. I have several tattoos done by him and they have healed wonderfully. Andres changed some details of my design and put together a unique piece based on my original idea, the design was beautiful and his talent is impressive. The store is clean and welcoming, they take all the necessary sanitary measures to make me feel safe. I will definitely be planning my next tattoos at Tattoology. I recommend them 100%.

Maria
December 20, 2023 10:10 am

Deeply Disheartened by Tatoology Lounge’s Treatment of My Son

As the mother of Dennis, and a direct witness to the events at Tatoology Lounge, I am compelled to express my profound dismay at the treatment my son received. Witnessing the entire situation unfold, I am both saddened and repulsed by the lack of empathy and professionalism displayed by the establishment, particularly in how they responded to a son caring for his mother.

During a tattoo session, I was undergoing a severe mental health crisis, to which Dennis responded as any caring son would. He took my call, attempting to manage the situation with the utmost discretion and respect for the studio. However, the reaction from the staff, especially Alejandra, was shockingly unsympathetic. As a mother, seeing my son being treated with such disregard for a simple act of caring was deeply upsetting.

The subsequent breakdown in communication only added to our distress. Despite Dennis’s efforts to explain the situation and continue his tattoo project, responses from the lounge were either non-existent or dismissive. This starkly contrasts with their claims of being communicative and understanding.

The insinuation that Dennis was under the influence, rather than dealing with a family emergency, is not only incorrect but deeply offensive. As the person on the other end of that phone call, I can attest to the nature of the conversation and the emotional toll it took on both of us.

The overall handling of this matter by Tatoology Lounge, including their suggestion for Dennis to find another artist, demonstrates a severe lack of empathy and professionalism. It’s heartbreaking to see an establishment in the tattoo industry, which often prides itself on personal connections and understanding, fail so significantly in these aspects.

As a mother, it’s disheartening to witness my son discriminated against and mistreated for the simple act of caring for his family. This experience has left a lasting negative impression on us both and has tainted our view of what should have been a supportive and understanding artistic environment.

Laura
December 19, 2023 8:11 pm

Alejandra at Tattoology is the most amazing and talented artist! All the wait has been worth it! She is super booked for a reason but trust me you won't regret doing so. Her staff was beyond amazing and accommodating to my needs and their whole vibe is one of a kind experience!

Dennis
December 19, 2023 3:13 pm

Deeply Disheartening Experience at Tatoology Lounge – A Cautionary Tale

It is with profound disappointment and frustration that I pen this review for Tatoology Lounge, an establishment that, until recently, I held in high regard. Regrettably, my recent experiences compel me to issue a stark warning to potential patrons: beware of the disconcertingly unprofessional conduct that lurks beneath the surface of this seemingly reputable business.

My journey with Tatoology Lounge began promisingly, as I embarked on an upper arm sleeve tattoo, a deeply personal and significant undertaking. However, this initially positive experience was marred irreparably during a subsequent session. Unbeknownst to me, my actions during this session – attending to a family emergency over the phone – were misconstrued and met with silent reprobation.

The root of my grievance lies not just in the misunderstanding itself, but in the subsequent treatment I received. Repeated attempts to contact the establishment for a follow-up appointment were met with a wall of silence, a professional courtesy unceremoniously discarded. It was only through a third-party, a firsthand witness, that I came to the harrowing realization: I had been blackballed by Alejandra, the owner, due to my "distressed demeanor" during that fateful session.

To discover that a moment of personal crisis – attending to my mother as she underwent a mental breakdown – was the catalyst for such an exclusion is not only disheartening but deeply distressing. The irony is not lost on me; an industry that prides itself on expression and understanding, in this instance, displayed a glaring deficit of both.

This review serves not merely as an outlet for my disappointment but as a caution to others. An establishment that predicates its exclusivity on such grounds, that eschews open communication and empathy, is not one that deserves patronage. I implore those seeking a tattoo artist to consider not just the skill of the artist but the ethos of the establishment. Unfortunately, Tatoology Lounge, under its current stewardship, falls egregiously short of these basic tenets of professionalism and human decency.

In closing, I would not recommend Tatoology Lounge. The art of tattooing is as much about the experience as it is about the ink itself. When that experience is tainted by such unequivocal disrespect and lack of understanding, it sullies the entire process, leaving an indelible mark far more profound than any tattoo.



Reply to their comment:

Dear Tatoology Lounge,

I must respectfully disagree with your response. The lack of communication we experienced contradicts your claim of consistent responses. While Alejandra's busy schedule is understood, not receiving replies to multiple inquiries suggests a breakdown in client management.

The issue of being under the influence seems to be a misinterpretation. The incident involved a distressing personal call, not substance influence. This misunderstanding could have led to an unfair judgment.

While the offer of a cancellation spot is appreciated, it doesn't address the main issue – feeling sidelined without clear communication. The psychological impact of such treatment in a service as personal as tattooing is significant.

Finally, suggesting I find an artist as versatile as Alejandra feels disingenuous given the circumstances. True versatility in tattoo artistry also includes empathy and communication skills, not just technical ability.

A more empathetic and transparent approach would have been more fitting in an industry where personal expression is so integral.

Laura
December 19, 2023 11:19 am

My experience at this shop was top-notch. The environment was exactly what you'd expect of a proper parlor. Luis, the artist I was paired up with, did a fantastic job from design to final piece. It also healed quite nicely - will return here for future pieces.

Frank
December 19, 2023 10:03 am

I went to Miami from New York to get a tattoo with Luis at Tattoology, great place and great experience, super happy with the outcome, thanks a lot tattoology great environment to get your new tattoo.

JAZMINE
December 19, 2023 5:21 am

Astonishing Lack of Professionalism Witnessed at Tatoology Lounge

I write this review not as a client of Tatoology Lounge, but as a third party who witnessed a situation unfold that I still find hard to believe. As a friend accompanying another during their tattoo session, I was privy to an experience that compels me to question the professional standards of this establishment.

During the session, my friend received an urgent call regarding a family emergency. Expecting a professional and understanding response from the studio, I was shocked to observe the contrary. Not only was there a palpable sense of discomfort from the staff, but the subsequent treatment my friend received was bewildering. Efforts to reschedule or continue the tattoo were met with unexplained silence, contradicting the studio's claim of being communicative and accommodating.

The claim of my friend being under the influence, which they refute, adds to my astonishment. Being present, I can attest it was a phone call of personal distress, not a case of substance influence. The studio's response to this, coupled with the lack of direct and clear communication, paints a picture of misunderstanding and mismanagement.

Moreover, the response from Tatoology Lounge to my friend's concerns, suggesting they find another artist as versatile as Alejandra, seemed dismissive rather than empathetic. This reaction, alongside the overall handling of the situation, leaves me questioning the studio's commitment to customer care and understanding, essential qualities in a field as personal and expressive as tattoo artistry.

In an industry where trust and mutual respect are paramount, this experience was eye-opening in all the wrong ways. I hope this review serves as a reminder of the importance of professional empathy and clear communication in any customer-oriented service.

Sheldom
December 18, 2023 5:43 pm

A Shocking and Unacceptable Experience at Tatoology Lounge – Witnessed Firsthand

I am writing this review not as a direct client, but as a concerned friend and firsthand witness to a situation that unfolded at Tatoology Lounge, which left me deeply troubled and compelled to share this experience. It is rare that I feel the need to voice my concerns so publicly, but the treatment my friend received at this establishment was so shockingly unprofessional and disrespectful that it cannot go unaddressed.

My friend, who had begun an upper arm sleeve tattoo at Tatoology Lounge, experienced an unexpected personal crisis during one of their sessions – a distressing phone call concerning their mother's mental health. As a friend, I was there and witnessed how they tried to handle the situation with as much discretion and respect for the studio's environment as possible. However, it seems this incident was grossly misinterpreted by the staff, particularly by Alejandra, the owner.

What followed was a period of bewildering silence from the lounge. My friend's attempts to schedule subsequent appointments were blatantly ignored. It was through my own inquiries that we shockingly learned they had been unofficially blacklisted, judged solely based on that one instance of unavoidable personal distress. This revelation was not only disheartening but a stark example of unprofessionalism and lack of empathy.

This experience has led me to seriously question the ethos and values upheld by Tatoology Lounge. A tattoo studio, in my understanding, should be a place of artistic expression underpinned by a strong sense of community and understanding. Instead, what I witnessed was a blatant disregard for basic human compassion and a failure to communicate effectively – both fundamental to any service-oriented business.

To those considering Tatoology Lounge for their tattoo needs, I urge you to reconsider. The technical skill of a tattoo artist is undeniably important, but the manner in which clients are treated, especially during times of personal hardship, speaks volumes about the establishment’s character. Based on what I have personally seen, I cannot in good conscience recommend this studio to anyone. The art of tattooing is deeply personal and should be handled with care, respect, and professionalism, all of which were absent in this distressing situation.

Eduardo
December 17, 2023 7:36 am

I’ve been at tattoology to get a tattoo with Luis a couple times, he always did a great job, excellent place if you’re looking to get your next tattoo done, excellent artists and customer service overall, thanks Luis and Alma for taking care of me when I was there.

Leorella
December 02, 2023 5:33 am

This is the second time i visit the studio and as expected the service is always 5/5! Thank you luis for your patience and for helping me choosing the best design.super professional, if you are looking for an anime tattoo don't hesitate to come to luis, he is the best!

Lori
November 30, 2023 5:59 pm

Great artists, great customer service and absolutely beautiful work. Still have to finish the sugar skull

Daniel
November 17, 2023 2:25 pm

Went for the 5th anniversary & got a flash tattoo with Amy. It was great & I love the design! Definitely going back.

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