The Bentley at Maitland, Orlando FL

Great communication through leasing process. 734 sq ft apartment is very nice.floors are nice, appliances, cabinets, bathroom all look great

So far, a dump. They’re very nice when you’re in the leasing process but once you move in they don’t care. There are a million keys for everything no faub. I didn’t receive all the keys I was supposed to get. I’m still waiting on maintenance requests to be completed after 5 days of putting them in. One of the issues I’m having is MOLD and MILDEW in the apartment and it still has not been addressed. It’s been a week and I’m already ready for my lease to be over.

Communication is a nightmare at this apartment complex. We requested a washer be fixed and it sat for 2 months untouched. I asked every other day for it to be fixed and it took so long for the issue to be resolved, resulting in my apartment smelling like stagnant water. I was also charged ridiculous fees at move out. I brought it to the attention of management so charges could be removed and I have yet to get an answer. I do not recommend this apartment complex. Very very unprofessional and staff can not seem to get on the same page with anything.

I have been familiar with these apartments for a long time now. My uncle has lived there. My moms cousin has also stayed there and as soon as they were able to they were out of there. I have some really good friends that live there now and all they receive is disrespectful staff and management. Now they have new management that took over but that’s not saying much because this is like the 3 or 4 in 3 years. The rent is so high and then u have a problem, a leak. A.c. Down. You would think they would take care of it in a timely manner and they don’t. I could go on and on. Save yourself the aggravation don’t move in here. If they wise up and tack care of there tenants. I promise you they will get a bad review daily. The positive reviews are employees and staff.

So far I am glad to be here my boyfriend, dog and I are enjoying the nature and peaceful areas thank you, for make our life a little be easier

I would highly recommend searching somewhere else for an apartment. There has been issues with management since day one. Our apartment was not ready on the date specified in the lease and they did not communicate that to us. We only found out after doing the final walk through for the apartment. We have dealt with not 1 but 3 occurrences of mold in our apartment. So while we are paying for a 2 bedroom, 2 bathroom apartment we are only utilizing 1 bedroom and half of the second bathroom. Not only is this a health concern for my my family but for the amount of rent we pay we should not continue to have these type of issues. I have submitted several tickets and emailed the apartment manager and dis not receive a response. I then followed up with the staff in the rental office and the apartment manager finally found the time to call to discuss the issue. Clearly the manager clearly did not read the email because she was not aware of the issues we are experiencing. The most recent issue occurred 12/5, where the ceiling was leaking due to a leak in the unit above us (mind you this unit has been vacant for an entire year). Parking is very limited or you have to pay $25 for a reserved spot on top of the overpriced rent that they charge. They don’t have a corporate office to report issues to they falsely advertise apartment amenities.

All I’ll say is check your lease. They ONLY advertise 12 month leases online but yet when I checked my lease, it’s 13 months and 4 days. Like anyone would sign longer than they have to here.

Now they “can’t do a thing. ” Hard pass for this place but I’ll wait until I move out.

Great staff! Loved moving here, and love the fireplace and the space in my apartment. The lake is beautiful, as well as the amenities. My pups love the dog park. Swings I used myself, everything is pretty cleaned up around here. The 4 stars is only because of the car break ins. Other than that, I’ve had a great experience here.

From beginning to end, Christine has been one of the most helpful, people ever. Her customer service is the best from the time we spoke over the phone to the time we meant in person. She is a very pleasant person to be around. She made me feel at ease and did not rush me or pressure me. The pool is very nice and clean, & the neighborhood is quiet. And the landscaping is nice also in the area. Christine answered all my questions and told me upfront everything I would need. Thankyou so much Christine! Your the best.

Within the complex, they are always searching for new ways to meet & get to know their residents, show appreciation, and improve the overall living environment. Their efforts do not go unnoticed. With that being said, their worst quality is not answering the phone (which, really isn’t terrible). The people in this complex are wild. Some liter, some blast their music (during the day thankfully, but occasionally at night), we’ve had shootings (uncommon) and overall I think that’s just what happens when you live in Lockhart. They try their best to filter out instances like these, which is why I feel like it should be gated and more regulated.

If you are looking for an apartment go with Christine Rodriguez, she knows what she is doing and is the most hard working Leasing agent I have met. She will make sure to find you the perfect apartment home!

The worst. Rent isnt posted until the third of the month which is the date it's due. Then they decide to update or switch portals EVERY MONTH which leads to technical issues and tenants unable to pay rent, which in turn leads to late fees. So glad I move out this month.

After speaking with the leasing agent over the phone. I stated I would come in today. When I get there she tells me she cannot show me the apartment because of the light rain outside (as if there was no golf cart). She then continues to show me the same photos online. I just didn't appreciate wasting my time for the very low efforts

I have lived here for the past year and would definitely recommend this complex. The landscaping is gorgeous and very well maintained. They are quick to respond if you ever have an issue and it's also a very quiet community which is much appreciated.

Stoped by to see if I can offer our services and the property and it is beautiful. The girls in the office were really pleasant too. I would definitely reccomend the place to my friends and family.

Terrible apartment complex. False advertising. Crime, noise, rude office staff, nasty pool and gym, high prices not worth the apartment you’re getting. This apartment is right on the edge of Lockhart and I highly recommend going elsewhere. During my time there the gas station across the street was robbed, my car was broken into, the neighbor upstairs would go begging for pills from apartment to apartment, a man came asking for money after “getting outta jail on a gun charge”, and the list goes on and on. Water leaks never fixed, apartment reeked of mold, horrible experience. I’m happy it was my first and last apartment rental!

My boyfriend and I went to look at the complex and had the pleasure of working with Whitney. She was extremely patient with our millions of questions and just as sweet as pecan pie. We only looked at a 1/1 apartment, it was updated and very nice. The apartment also had a pool view. One thing that we loved about the complex is how big the dog park is. Most complexes have a dog park that is the size of a bedroom, but the Bentley's dog park is much bigger. We ended up going with an apartment closer to work (we work by the theme parks) but will definitely look at the Bentley in the future! When you go in to look at an apartment, ask for Whitney! She is the best!

My roommate and I just moved in and we love it here. Management allows large dogs, yay! Morgan made the moving process very easy. We also met the maintenance staff while moving in and they were very friendly. Alex told us where the nearest Walmart and Target were at, great guy. They have a great outdoors exercise area that I can't wait to try out. Great job guys!

I've been here almost a year and I love it here. Everyone in the office is very nice and professional. They also follow up after any maintenance calls to make sure the issue has been taken care of. The remodeled apartments are very nice and the landscaping is beautiful. The pest control is usually once a month unless you ask for more frequent visits, which is always fine. I've had absolutely no problems here.

Everyone I've met that works here has been professional and friendly. Maintenance is very efficient and go above and beyond to help. I've had all good experiences since moving in!