The Cheese Course, Plantation FL
Address | 801 S University Dr Suite 126, Plantation, FL | ||||||||||||||
Phone | (754) 200-8387 | ||||||||||||||
Hours |
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Website | www.thecheesecourse.com | ||||||||||||||
Categories | Bistro, Cheese Shop, Restaurant | ||||||||||||||
Rating | 2.6 27 reviews | ||||||||||||||
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The Cheese Course reviews
27I'm not one to leave reviews unless they're really impacting. The food was pretty good but the girl serving the front of the house was rude and full of attitude. She seemed like she didnt want to be there at all. I asked for some extra dressing and she told me to give her a minute. She then cleaned a table (mind you there was no one else in the restaurant) and went outside to talk on her cellphone, then took food to someone else's table. I went up to the kitchen window to ask for the dressing. Terrible service but again, food was good so if you're willing to put up with someone like that.
Food is most often delicious and the venue is gorgeous. However service has been on a downward trend over the last 5 years. My biggest reason why I am giving now this place a 2 and not a 4 or 5 is because they no longer seem to play the great music that they played for years (easy listening, vocal jazz, classic) which was fit for the ambiance and the type of customer that this venue should be trying to go after. In all of our recent visits, the music is horrible.combination of disgusting rap and R&B even some salsa or merengue. As such, we are starting to shy away from coming here but we love the food. We have brought family and friends of ours before and they are also giving the same feedback.great food but music killing the ambiance. To management: please go back to your roots that made you special.great food, service and music.and you will have us back way more often and recommend others to come back!
This location kinda sucks! Sitting here now and bathroom is out of service and they have no water in bottle or machine so we had to get drinks full of sugar. Cashier was polite and helpful. We usually go to the Weston location but the plantation one didn’t really make it out for us.
Minus 10 if I could, worst customer service ever. I ordered a sandwich with no olive tapenade and they brought with it so I asked to be re-done and the manager came to me saying that he did the sandwich himself and did not see my request so he went back and threw the sandwich in the garbage and floor in front of us, I was mesmerized! I understand you can have a bad day but not when you deal with customers. I have been going there for years but not anymore!
Staff not friendly or helpful. Went to buy some cheeses by the pound to go and didn't seem to care whether we ordered or not. No list of cheeses or willingness to help even with no one behind us waiting. Would think they would want the business especially during the Covid crisis. Needless to say we walked out.
Horrible service. Phone attendant left me on hold for over 6 minutes and then would not answer my calls
Pizza was straight from microwave. What a shame! Don’t waste time and go to the pizza place next by that is coal fired. This place is not what used to be. Avoid at all costs!
Food is good but this location is getting super cheap with everything.
First of all, I ordered a BOWL of soup but it was the size of a cup! Then if you wanted a piece of bread to dip on that soup it was extra.
Ordered a Large sandwich and was smaller than other locations.
Nice restaurant with really awesome staff. I ordered cappuccino and a cookie which I thoroughly enjoyed.
I liked the flowers on the table and more so the arrangement under the ceiling.
Came in at just past 4 and ordered the fondue. Big mistake. Cashier was a brunette Brazilian that couldn't wait to clock out and even still was just messing around with her phone. Our wine never came to the table until I had to sort that out well after the fondue arrives and I brought it to the attention of the replacement staff as miss Brazil was long gone. Do your self a favor and hire some adults and get ride of the kids.
Delicious and relaxing. Presentation of food is just as delicious as it tastes. I had the grilled chicken sandwich and mushroom Brie soup.scrumptious! The Pinot Noir recommendation was spot on! I'll be back!
Horrible service. I see a lot of people complaining about the manager, the supervisor and about not getting the items right and this is exactly what I need to complain about too. Stay away.
We go there quite often, and the service is good. One of the few places that serves Torta de Santiago, the famous almond cake. It is those kinds of offerings that make places special aside from the soup, salad and sandwiches that are popular.
I go to the Cheese Course almost every week, and they have not disappointed. The food there is really good and they have a couple of good vegetarian options there. The Service there is also very friendly and will do anything to help. You must eat here if you’re craving for cheese.
I’ve ordered 3 times from this place and each time the order has either been wrong or missing things.
(Uber eats)
Items on the menu are not available, Poor customer service, We went to LIME across the Street.instead for killer good TACOS
Normally I love it here. I ordered the 1/2 turkey on Friday and it came with one very thin slice of turkey. This is not an exaggeration. I asked the manager and he said the portions are pre packaged and he couldn’t help me. Total rip off. Won’t be ordering that again. The food is normally great but this was disappointing.
I go this cheese course a least once a week. The food is amazing and so are the staff! Especially Alice, she is very professional and has great customer service.it is a nice atmosphere as well and decent prizes. I find this location so much better than the Weston one.
Had a horrible experience at this place. All the tables were dirty. Had to ask an employee with an attitude to clean it. She brought my food out and placed it in the dirty table. I purchased iced tea to find they had no ice. Can't have iced tea with no ice. Horrible experience and will never go back!
Cashier was rude and has an attitude. I ordered 3 meals and asked for a cup to get water and there wasn’t any water left on the fountain. Instead of offering to refill it they just ignored it.