The Home Depot, Orlando FL

In the shopping plaza area across from the Millenia Mall area. The parking lot area is chaos, so that is off-putting, but this location is solid. They have their own parking lot that's pretty far off from the other stores, so it's easy to find a close spot for this store.

We headed in here to look at fence options because we would like to add a short fence to our front yard to provide a safe play area for our little. We also needed some grass seed to help regrow our backyard area grass.

They had everything we were looking for and we got some pricing out options for fence building. We bought and left with some grass seed and a single fence post to replace one that rotted out of our back fence.

Overall: A
The parking lot area to get in here is super chaotic and annoying, but this store is great!

I purchased a washer and dryer since November.i had delivery date 3 times and never received my appliances.i call the store and every time i call they put me on hold more than an hour wait.very very very RUDE employees and they do not care at all.every time no one pick up the phone or if they answer they always RUDE they never help you. PLEASE STAY AWAY FROM THIS STORE. ITS THE WORST SERVICE YOU CAN EVEN GET. YOU WILL REGRET THE DAY YOU DECIDE TO DO ANY PURCHASE OR DELIVERY WITH HOME DEPOT. I AM ON MY 3RD WEEK AND I HAVE NOT RECEIVED MY APPLIANCES. VERY RUDE EMPLOYEES.

Horrible no service whatsoever no cashier service you have to check out your self couldn't find anybody for help. This is why I shop Lowe's

Getting forced to do self checkout is REALLY not fun. I'm seriously going to start shopping elsewhere.

Wouldnt use the veteran status off my license as proof that I was a veteran for a military discount. Thought it was strange that they wouldn't take military status from state license. Are people forging military status on state licenses for discounts? I was so happy when Florida added veteran status to their licenses. No more carrying around my paperwork I could keep it safe locked up at home. I guess short-lived: - (

Typical big box hardware store. Slightly better than Lowes. At least they take back their crappola products when they fail.

This used to be my favorite home depot. Its not even near my home and i still would shop here. After this last time I'll never go back.

Okay store. Clean and staff is friendly. Traffic around millennia makes the location more challenging to get in and out of the area.

I came to this Home Depot to pick up some paint (a large order), after making a phone order and payment the day prior. I was told by the Manager of the paint dept Kelly (absolutely professional and very helpful) that the paint would be at the customer service area for me to pick up the following morning. So, upon getting to Home Depot I made the customer service rep Ms. Darcy aware of this and she called the paint dept who stated that they hadn’t worked on the order yet. At this point, I walked over to the paint dept and encountered one of the employee’s there (Ronald) who seemed to be a disgruntled, rude and abrasive person. He dismissed me almost immediately as I asked about my order by cutting me off mid-sentence to say “Yea, they’re working on it already”. I said thanks and walked back to the Customer Service desk.

The employee that was “working on my order” brought the paint to the customer service desk and as I was about to take it outside to load into my car I noticed that there were no stickers on the buckets indicating the color I chose. I asked which buckets were the colored ones and the worker stated that there was no color, and that this was all white paint. I had already been waiting about 45 minutes for them to “work on my order” which consisted of them literally putting paint right off the shelf onto a cart and bringing it to the front.

I went back to the paint dept and spoke with Ronald and tried to clarify the order, to which he AGAIN interrupted me which at this point was ridiculous because they already massacred the order the first time and instead of listening to me try to clarify what I actually needed he started talking over me, as if I had nothing important to discuss or my time had not just been wasted. I had to ask him to be quiet and let me speak as this CLEARLY needed to be clarified with them so that I don't have to make another trip to their dept due to further negligence. They finally mixed the paint and brought it up. I took the paint to my car (was never offered help taking out 18 gallons worth of paint) and loaded it in my car.

I went in the following day to return some things I didn’t end up needing and ran into Princess at the customer service desk who said that the initial order that I had originally made with Kelly was actually up at the front the whole time for me and it was just never noted in the order notes that it was at the front. Communication seemed to be poor here and could have been avoided 100%. I am thankful that people like Ms. Darcy, Kelly and Princess work there, as they give that company a good name and are helpful and willing to apologize though it wasn’t their mistake to apologize for.

Customer service at front desk very good. The blonde young women at the Tool Rental department was rude. She waited on the women next to me. Who was already being helped then looked past me as if I was invisible.

Great deals, plenty of helpful employees, larger selection and better prices than the other low staffed big box store

Home Depot pretty much lives up to all my expectations except for the fact that their employees are Walmart grade employees, none of them know anything about building materials or repairs or anything about the materials they sell.

Very poor experience, after being disrespected by one of thier vendors in the store. Ended up leaving the store. Not how your treat customers.