The Orthopedic Clinic, Daytona Beach FL

Always great patient service! Everyone is great! Highly recommend the Orthopedic Clinic Daytona Beach!

I've been a patient here 6 times throughout my life
starting in the early 90's and have always had a really good experience each time!

Very organized in all aspects from check in to evaluation. A quick plan of care was established with appropriate follow up.

I had an excellent experience at this clinic. I broke my wrist and had surgery, I went to my follow up appointment and the service I received was very impressive. The staff exceptional (including the front desk, radiology techs, nurse, PA, doctor), explained everything, all very knowledgeable! Highly recommend this orthopedic clinic especially dr Martin and his PA Jeffery Harrel! Thank you guys for everything!

Dr Sims and his staff are the best! Care, concern and complete honesty are perfect traits for a doctor. I highly recommend him and his office staff.

Apparently mine was deleted so i’m doing again.they wouldn’t see me and told me to go to the emergency room but wrote it on a sticky note and slid it to us and said “shh i didn’t tell you this” BUT we were already at the ER twice.

Nurse sent me away and refused to treat me after I said “I’m not sure how the injury happened, if it was at work or at home. ” Though my copay was refunded, I am still in terrible pain with no diagnosis or treatment. Feels like a bone is stabbing the base of my neck. Absolute failure of the Hippocratic oath. The staff should be ashamed. My Blue Cross is more than sufficient. They just want workers comp money.

The staff here are wonderful. From check in to check out. Everyone was so kind and professional. Meagan the PA is through and attentive. Her knowledge and understanding of my injury was beyond helpful. I left there knowing I was in good hands. Thank you all!

Dr. Purcell (Derek), is extremely compassionate, caring, knowledgeable and has treated me with the utmost respect.
I've known Dr. Purcell for several years and have never been disappointed with his work. In fact, we have referred several friends to him.

I love that Daytona Beach has a walk in clinic for orthopedic issues. I'm new n town and have an injury and am still getting new doctors. This made things so easy. They were all so nice and helpful. So I guess I found a new orthopedic doctor!

I truly admire Dr. Birmingham. His demeanor with patients makes you feel so comfortable and you find yourself realizing you are in very capable hands. Even his nurse, Gabby Hidalgo explains what you need to do which causes you to understand and feel more confident that your decision to have Dr. Birmingham do your surgery is the best decision you will ever make. Also, what impressed me the most with her nurse is that she told me to call her at any time if I have questions. I love that.

This place is the worst. My mom had an appointment at 345pm at 453pm we still hadn't been seen. The nurse help aide said the doc Jeffery Martin had the xray results and would be right in but 30 mins later we still hadn't seen anyone. The office closes at 5pm. The nurses and doctors can be heard in the hall talking about other patients and they were incredibly unprofessional. ALSO how do you as a bone doc look at a patients xray and not inform them they have a fractured rib. They don't care here they only want your money

I received immediate, excellent care from the friendly and knowledgeable staff. Their state of the art X-ray machine was helpful in diagnosing my fractured patella. Thanks to all!

Be very careful with Dr Albert Gillespie in this office if you’re on workman comp, totally in their pocket and favor. I was being seen by Orlando Orthopedics, but their office not only were pro workman comp adjuster they allowed the case managers for workman comp frequent their hallways, so I decided to request a doctor change. The very first sentence from Dr Gillespie to me I totally agree with the former Dr and there was nothing for he could do. At least with the former Dr he offered therapy and pain shots, Dr Gillespie refused to recognize the MRI REPORT clearly stating numerous spinal injuries. One minute he would say I had a great back for a 50 year old, then when I asked him why he was trying to sweep my case under the rug for adjuster he stated I had a degenerated spine that was there for years, then he would flip it and say I had moderate bulging discs. Dr. Jekyll and Mr Hyde type of Dr. I am going to an independent Dr that is neutral and more reparable then this low budget Dr office and when it is proven I seek legal representation for failure to treat and falsifying medical records to help workman comp adjuster. I know I’m not the only person he has thrown under the bus, so if this has happen to you let me know so we can have this office investigated for fraud and illegally failing to treat. Workman comp adjuster cherry pick these type of doctors to curve their liability. Well I’m up for the fight to prove this office is Corrupt and may have victimized others. First I advise you notate and record any encounters with this office, second don’t go to this office!

Had rotary cuff surgery. Could not ask for a better outcome. Very pleased with Dr. Scott Kuiper and staff.
Because of the excellent treatment from Dr. Kuiper I returned two years later for a knee injury. I saw his assistant and received excellent care from her as well. I feel good about her suggesting a shot first rather than jumping into surgery. We will see how it goes before going any further with an MRI and or surgery.

"Gabi", who I was referred to for my insurance questions, was very professional at all times. In dealing with her several times on the phone and twice in person she always called me "sir". She could also explain $ and where deductible vs co-pay understandable. Gabi is definitely an asset to OrthoToc!

If you want to be treated like cattle, this is the place. I saw a PA who did a quick Xray, drained my knee and put in some cortisone. Said I needed knee replacement. There was no discussion of any other therapy. At a later date, I had a chance to see the notes from my visit.it was full of things that we supposedly discussed, but were not including conservative therapy, braces, etc. Those discussions simply did not happen.

Subsequently, I received a bill from the Ortho Clinic. I made an inquiry to my insurance company who provided me with an Explanation of Benefits that showed the ortho clinic had been paid. I called the Ortho clinic and had a very unpleasant conversation saying it was my problem and I still owed. Somehow they say they cannot 'resubmit" the bill. My insurance care coordinators contacted them and got the same nasty treatment. This issue remains unresolved to this day.

I have changed to another clinic and have had excellent medical care and administrative service. There is no reason to put up with marginal care and poor customer service that I was provided at the Orthopedic Clinic.

Looking forward to a response to this review saying how much they care about the issues and they'll be contacting me soon. (fyi -sarcasm).

This place has the absolute worst patient care on earth. First the clinic- no appointment just wait and wait. The person you see “NP? ” Does nothing for me but refers me to a doctor. I wait forever for an appt.he doesn’t recommend physical therapy, pain management or anything else. He just tells me he can’t give me a steroid shot it’s too soon. Three months later I wait on the phone twice To make an appointment. I spent at least 20 min waiting.

Yesterday I became ill. I thought it best to cancel my appointment for safety reasons. I waited 3 times to cancel. I finally got someone on the phone. She hung up on me.

These doctors clearly need more competition. Right now they are only concerned with raking in surgical $$. They don’t care about the patient.