The Ranch Fitness Center & Spa, Ocala FL

It is nicely set up. I love the variety of work out equipment and classes you can join. Also personal trainers and the Salon is beautiful and tranquil. But the heated indoor pool is helpful for fibormialga and aches and pains. I recommend this place.

I’ve never been to a cleaner gym…. I could not ask for anything else…. All the equipment I need; the sauna was clean and at appropriate temperature….

I had a manicure and pedicure done by Kae and she was amazing. Very knowledgeable and very passionate about what she does, it definitely shows in her work. Lisa at the front desk booked both services and she is super nice every time I come in. She remembers me each time and is quick with what she does.

Taking yoga, zumba and exercise classes at The Ranch. They are very efficient and very helpful

Decent size and great equipment - very clean. I was only using the gym portion to workout alone so I can't speak for the spa and other services. I always wondered why more people didn't know about it. Unfortunately I echo the other reviews when I say the staff is unnecessarily aggressive and hostile towards certain types of people at the gym. The complete opposite of what staff should be. I cancelled my membership bc didn't feel safe being alone here. Beware. TERRIBLE experience.

It was my first time there on a gift certificate I will definitely be back Chyna does a fabulous deep tissue massage and the staff takes the time to show you around the place

I was given a gift certificate to have a massage at the spa. Courtney did a excellent an professional job that i will be going back to see her. Thank you

I have joined The Ranch 6 months ago and unfortunately experience a hostile and unfriendly front desk staff in the mornings.

I attend the swim aerobics classes 6 days a week and enjoys those classes immensely. However, dealing with the dismissive and unfriendly office staff has me rethinking whether I want to be a part of this hostile environment. I am energized to attend my classes but the stress of dealing with 2 unprofessional desk personnel makes my experience less satisfactory.

Good, consistent and genuine greetings make the paying customer feel welcome and add to a positive overall fitness experience and future referrals to The Ranch.

Two long standing members of The Ranch (17 plus years) have affirmed my front desk experience since they also feel ignored and are rarely greeted.

Anyone with any Customer Service experience knows that an organization is built on a positive relationship between the customer and staff employees. If employees are so unhappy as to take it out on members then they should exit The Ranch and leave the Customer Service field.

I and many other members are hopeful of positive changes regarding a professional and welcoming attitude.

Let it be known that there are many Ranch employees who are excellent Ranch Ambassadors. One in particular is Agie whose stable personality and hard working ethics is exemplary and should be the standard for The Ranch.

Regards,

Lydia Winterberg

The exercise floor is cramped, very limited with machines and equipment. The spa side doesn't provide towels or a robe for services. I've never been to a spa that didn't provide a way to shower before/after a massage

My experience has been most pleasant! I enjoy working out with out a lot of people and in never too late for machines to be free.

There next time your in Ocala, Florida. THIS is the place to workout!

I recently experienced a Signature Body Polish Treatment by Barbara Schaffer. I highly recommend both this treatment and Barbara. Life changing. My skin has never felt heathier or softer. I can't wait to go back again, thank you, Barbara.

Clean! Private! Up to date equipment! Professional staff! Steam & sauna rooms! Relaxing spa!

Had a facial with Dalia and she was great. Very thorough and professional. Dalia has a great personality. I will plan on going there from now on.

I have been a member for some time. Today I was delighted to receive a collagen facial from Dalia. Very kind and gentle. Already scheduled another.