The Screen Shop Inc., Lake Park FL
| Address | 1133 Old Dixie Hwy STE 6, Lake Park, FL | ||||||||||
| Phone | (561) 842-0788 | ||||||||||
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| Website | www.thescreenshopinc.com | ||||||||||
| Categories | Screen Repair Service, Glass and Mirror Shop, Shower Door Shop, Window Installation Service | ||||||||||
| Rating | 4 3 reviews | ||||||||||
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Similar companies nearby Window Doctor Inc. — 1133 Old Dixie Hwy STE 7, Lake Park, FL |
The Screen Shop Inc. reviews
3We recently had our living room and master bedroom sliding glass doors replaced for hurricane impact doors from the Screen Shop. They told us upfront it was going to take awhile to get the materials in, but always responded with updates. From. Fred orchestrating the the measuring and installers to the owner Carl we knew we chose the right company. CARL came out and inspected the job when the installers left ordered a couple of real nice finishing touches. The windows are high quality and look Awsome. Would recommend The Screen Shop to anyone, all day.
Update: Screen Shop has since come in and addressed everything outlined below. They're nice but I just wish it didn't have to be the process that it was. At the end of the day we got there and I have new windows.
Not sure how this company is in business. Initially, everything was great in dealing with Carl and receiving a quote. January 2021 was when I received the quote and immediately paid a deposit, I was told 8-12 weeks for installation. They told me at the end of July that the installation was complete and I paid the remaining balance. Throughout that time I had to be the one to call for updates and ask what was taking so long. I arrived in October to an unsatisfactory job, pictures attached as to what they considered "finished". Carl handled the complaint unprofessionally and I have not heard from him since. I now have been communicating with Fred who also isn't that responsive. I mean one side has a "finished" trim while the other side doesn't. It was a messy poorly done install. When paying a premium I would expect a premium product and service.
Attached are just a few pictures of a "finished" job. I have given this company numerous chances to correct the issues and take action and they have not therefore they now get a 1-star review. It's been over a year.
So, with the supply chain mess the job took a bit longer than anticipated. However, it was well worth the wait. I had a smaller job but the treated it with the care and attention I hoped for. It looks phenomenal.