The Sena Group, Boca Raton FL

Serge is awesome. He spent over an hour on the phone with me explaining all my polices with great recommendations and fair assessments. I'm so glad I switched over to The Sena Group.

Heather Summers is our agent and is always very helpful. She works to find us the best rates and does it all in a kind and pleasant manner. I wouldn't use anyone else!

Ask for Serge, he provided exceptional customer service. Serge is very reliable, informative, honest, responsive, and most importantly, beat everyone’s prices for Homeowners Insurance in Florida. I would recommend Serge to my closest friends and family.

Renee mitchell is a excellent agent who really helped me with my Insurance and went the extra mile answering all my questions till i felt i had the right policy for me, i'm very happy with your company and your agent!

Serge explained things clearly and made the process of getting insurance easy. I would recommend him.

Very professional, attention to details. Great customer service. The team is always keeping me posted with all my insurance needs. Thank you very much for your service

Serge was wonderful, and a true credit to the Sena Group organization! We discussed my Homeowner's Insurance Policy that we've had with the organization since we bought our home in 1994, and I couldn't be more pleased with the patience he exuded during his explanations of my policy benefits and changes since its inception. Kudos to a Great Sena Group Team Member!

Serge is fantastic! We were surprised by an insurance requirement for a family members new apartment. Serge listened to our challenge, directed as to needed info and resolved the issue seamlessly. He even responded 2x to confirm our receipt of policy data and it’s acceptance.
Don’t look any further nor think twice about utilizing both SENA and Serge. Thank you!

I have been a customer of Sena Group for over 30 years. Never had much opportunity to interact with them other than normal policy renewals. Then our wind policy was canceled and were given 3 weeks to find a new one. That's when our agent Serge Uson stepped in. He found us a new company got us a quote handled the bank and escrow accounting. Did I mention Hurricane Ian was heading towards Florida. So I guess that's a good reason We stayed with Sena Group and there professional agents. Thank you Serge.

Great Service and professionalism. Would do business with them any time. Highly recommended.

Sheila Jones is my agent at the Sena Group. Because of her, I chose to pay more for my home insurance, just to make sure I stay with her. She is responsive, reliable, diligent, and above all, she cares. She doesn't sell you anything - you just know you can trust her recommendations.

I have been with Sena Group for years. They have all my insurances
Every time I need help, have a question or etc. Marlene Rivera is the nicest and most knowledgeable person, to help you. She is
always very attentive and talks to you with respect. She is a great
team player from what I have seen and her being able to help me whenever I need it. Marlene should be someone, who helps teach other employees how to deal with clients.

I was one of the 60+ thousand So Florida residents that had his homeowners insurance canceled from an insurance company that I had been doing business with for 17+/- years. My agent from John Sena contacted me to assist me in securing new homeowners insurance. Serge Uson did an outstanding job with securing me new homeowners insurance. He was able to keep my rate very close to what I had been paying and much lower than it would have been if I were to stay with the company that canceled my policy. If you live in So Florida and your in the market for insurance I recommend you contact Serge at the John Sena Agency you won’t be disappointed.

Don’t bother plenty of other much better companies out there.

Unresponsive, ignorant, unhelpful, and aggressive.
This is what I dealt with

Lisa McCabe, I am a customer of the Sena group for over a decade. I have always been happy. However, since Marlene Rivera has become my agent I am thrilled with the service I receive. She is truly amazing. Thank you

Serge Uson at John Sena Group Insurance is the perfect agent to handle all your insurance needs; he has helped guide me through all the ins and outs of writing policies for my home, wind and car insurances and always returns my calls ASAP, not often the case in dealing with agents. I highly recommend him!

Dionisia was extremely capable, knowledgeable, and prompt in returning my emails and calls. It was a pleasure to deal with her!