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TheKey - Formerly Home Care Assistance, Palm Beach Gardens FL

Address 4218 Northlake Blvd, Palm Beach Gardens, FL, United States
Phone +1 561-725-5336
Hours 12:00am-12:00am
Website thekey.com/palm-beach-county
Categories Home Health Care Service
Rating 4.9 17 reviews
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TheKey - Formerly Home Care Assistance reviews

17
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Joanne
November 25, 2021 1:12 am

I wish I could give more stars. The care my Dad got from Home Care was excellent. The individuals that they hire are all warm, caring people. My Dad resisted having an aide, but because of the way that they treated him, he warmed up to their compassion care, and easy demeanors. That is hard to find. Kelly, Su, and Ron will always be aces with our family because they allowed my Dad to live a more independent life with a lot of dignity. Previously, we went with another company for a short while, which is where my Dad formed his initial opinion of having an aide. Those people were just dialing it in. It was a horrible experience for everyone. We are so glad that we found Home Care. 10 stars for our family.

michael
September 06, 2021 11:33 am

I thought I was satisfied with HCA until I went to my parents home and found an absolute mess and the Jewelry?

Maureen
June 19, 2021 3:58 pm

I really enjoy working for Homecare Assistance! The Team are Professional, friendly and always treat us with respect. They are Always available to Listen to our needs and of our Clients. We are All a Team. They also try to find work to fit our needs if possible.

Beautiful
June 11, 2021 1:18 pm

Homecare assistance is a great agency to work for, the ladies work really hard to give them employees work and hours, Always available to talk if you having issues or concerns you can count on them to be there for you.

Lourdes
May 31, 2021 9:01 pm

I'm an employee and very pleased working here. Can only see happy faces all over, from office staff at Home Care Assistance, happy team members and pleased aged community, which means a lot. Thanks everyone at HCA for making our work place enjoyable!

Tina
May 25, 2021 12:44 am

These gals are professional and positive. Always there to answer any questions promptly. I was fortunate to be placed quickly with a great client! Thanks Home Care Assistance Team!

Arlene
May 17, 2021 2:14 am

My mom has received home care from HCA for nearly six years and for the most part been very pleased with the full time caregivers. Jamie goes out of her way to find the right fit for client and caregivers. We are working together to find a perfect fit again. I highly recommend using HCA to care for your loved ones.

Alfonso
May 11, 2021 10:07 pm

HCA is a great Company! Jamie, management, office personnel, create an environment that their employees thrive in to provide the Highest Quality-Standard of care to the families Loved ones entrusted into HCA care. Sheila. T

Dawn
May 09, 2021 5:09 am

Home Care Assistance of Palm Beach has been excellent in their care for my mother. The caregivers have all been caring, compassionate and hard working. Her specific caregiver arrives and gets to work, bathing her, dressig her, taking her to her doctors appointments, etc. I highly recommend Home Care Assistance of Palm Beach. They are the best!

Linda
April 30, 2021 8:03 pm

They have a great staff i love my boss she understands me i wouldn’t hesitate to refer a client to Assurances

Ronald
March 29, 2021 11:29 am

For the most part the care givers have done their job. When caregivers have left, the agency was able to replace them or find temporary fill ins. Most, however, do their job well

Brian
March 28, 2021 4:17 am

Highly recommended

Since October 2020, Home Care Assistance - Palm Beach Gardens, has provided 24/7 home care for my parents, ages 88 and 86, and rate their level of service as superior. As they are not a referral agency, all of their aides are staff employees, NOT contractors, which I deemed was a baseline requirement when considering which firm I was going to retain to help care for my parents.

After meeting with the assigned Client Care Manager, Jamie Gelfand, I came away assured my parents would be taken care of. And as my parents homecare needs changed, Jamie has been great in developing creative solutions which meet their needs, at a fair and reasonable cost.
Not once did I feel taken for granted or without options; which, in my opinion, displays a degree of professional integrity that is severely lacking in many service industries today.

As well, they are reliable, price competitive, communicate effectively and transparent in their business practices. Their homecare aides are compassionate, professional, honest, make good decisions/work independently, and I never doubt they have my parents' best interest at heart.

With Home Care Assistance - Palm Beach Gardens taking care of my parents, I know they are safe, well-cared for and could not ask for more.

Thanks for all your help.

Brian Dunning - Wellington FL

Felipe
March 13, 2021 9:29 am

I wouldn't trust anyone else with my loved ones - Truly compassionate and professional service!

Maria
January 10, 2021 9:59 pm

I needed help caring for my husband. Home Care Assistance matched us with a CNA who has been so good to him. She is careful and considerate and reliable. I don't know how I'd have found help without Home Care Assistance of Palm Beach.

Susie
January 03, 2021 9:36 am

Client Care Manager Kelly Allogia has always provided us with the most amazing, caring, helpful, dependable, trustworthy nurses/senior caregivers to help us care for my husband's 93 year Dad! We love ALL you guys! We would not be able to provide Dad the beautiful care that he so deserves without your amazing help! Thankyou and much love to the moon and back! You guys are like family!

Victor
December 11, 2020 12:27 pm

Very well ran company. The Owners really care about delivering top quality care to their community. The passion that they work with is unmatched and I would definitely recommend Home Care Assistance of Palm Beach to anyone considering using this type of service.

Judette
August 18, 2020 1:43 am

Great company to work for. We are FAMILY! Great team and stunning care managers. I am proud to be one of HCA team members.

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