Thigpen Heating and Cooling, Inc, Jacksonville FL

We have been loyal customers for over ten years. Recently our A/C unit broke. Paul Ruckman was sent to checkout the problem. He diagnosed the problem and temporarily fixed it. He ordered the part needed. A few days later he returned and fixed the unit in record time. Paul is extremely efficient and courteous. Paul Ruckman is a very valuable employee and an asset to your company…Thank you, the Simpson’s

I have used Thigpen for years. They corrected a problem that my first installer had made, easand then went to install a new unit when it was time. I recently had ductless units installed in 2 areas and we couldn't be happier with the products, installation and staff.

Just got our first electric bill after the Daikin installation and we were pleasantly surprised! Wayne, Tyler and Jack have saved us from high usage and managed to keep us cool. They are awesome!

Update; although this month has been a record breaker for heat, our electric bill was 30% cheaper than last year's bill for a comparable month. And we have been cooler to boot! Thank you guys again!

Chris and Andrew came to our home in the evening after our a/c went out and stayed until midnight until all issues were fixed. They were knowledgeable, professional, and resolved the issues so our a/c was performing great again. So thankful for great service!

10 stars! I used Thigpen last year for a job at my house and was very happy with them. More recently, over the July 4th weekend, my son's A/C went out. Another company came out and told him he needed a capacitor and compressor and the charge would be $1900 (parts under warranty). We thought this was high, so I called Wayne at Thigpen. He quoted $1250, so we asked them to do the repair. Upon showing up, the tech said it only needed the capacitor, and that the compressor was fine. It's so good to know there are honest people out there with integrity. Thank you, Wayne and company!

We had such a great experience replacing our HVAC system with Thigpen. We shopped this replacement around with 4 other companies but what Thigpen offered was not just a replacement but a solution to an issue we had getting air to the handler. Our sales rep was amazing and knowledgeable and the install guys were just as great. We also had the ducts cleaned and sanitized and that group of guys were super too. We definitely recommend Thigpen.

Paul Ruckman is definitely a 5 star employee. He is very knowledgeable, detailed, professional, polite and an asset to Thigpen. He found and fixed a a/c problem caused by another company plus some other issues. I felt worry free when he left. I highly recommend Thigpen Heating and Cooling.

Paul Ruckman came yesterday at 5 pm to repair our AC and did not leave last night until 9 pm! He was committed to finding the problem and making sure we had air before he left. I cannot say enough about his professionalism and customer service. He gets 5 Stars in my book! Thank you for a great night's sleep. I will never go anywhere else.

Very fast to unload and accommodating. There is one thing I must mention. Whe coming here go on Power rd to Victor then Dawn and got west on dawn turn Left into the drive to go behind the building to the docks. If you come from the other way (power rd to Dawn) when you reach the warehouse you'll have to turn right to turn into the driveway and there is a telephone pole and an open ditch and you will not make that turn. Your trailer tires will get stuck in that ditch. Other than that the get 5 for their service.

If you are looking for the an honest and efficient company, then look no further than Thigpen Heating and Cooling! I have used their services for the past 15 years and have never been dissapointed. The owners of this company have created a culture for their employees that is truly shown through their work! I recommend you give them an opportunity the next time you have any HVAC needs! Thank you Thigpen Heating and Cooling for the great work you do!