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Tire Choice Auto Service Centers, Lutz FL

Address 18951 FL-54, Lutz, FL
Phone (656) 201-6894
Hours
Monday7:30am-7:00pm
Tuesday7:30am-7:00pm
Wednesday7:30am-7:00pm
Thursday7:30am-7:00pm
Friday7:30am-7:00pm
Saturday7:30am-6:00pm
Sunday9:00am-5:00pm
Website locations.thetirechoice.com/fl/lutz/18951-state-road-54
Categories Tire Shop, Auto Repair Shop, Brake Shop, Oil Change Service
Rating 4 17 reviews
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Tire Choice Auto Service Centers reviews

17
Sort by: date highest rated lowest rated most helpful
Randy
December 19, 2023 12:22 am

Needed routine maintenance at 48,000 miles. All the work was done well and the manager and office staff were friendly, courteous and professional.

Jay
December 16, 2023 2:53 am

Great service! Great team! Got me in and out as promised and job was done professionally kudos to the tech that service my vehicle. Kudos to the service manager Brian. Thank you for a job well done and teamwork!

Steven
December 08, 2023 1:58 pm

Everyone here is so nice and helpful! Brian and Jared have gone the extra mile to answer all my questions and they take great care of my 2016 corvette. Thank you guys!

Dawn
December 04, 2023 5:01 pm

HORRIBLE experience! I would give 0 stars!
Corey and Brian, terrible service.
Left the cabin air filter compartment opened and contents of glove compartment all over the place.
Replaced four tires and left grease/dirt all over the tires and rims. Over inflated three tires to 39 psi and one the 34 psi. Directly in the tire PSI max 34. Had to go back three to get them to finish the job and responded with negative attitude.
Never again. That’s what you get for trying to support the “around the corner” shop.

Caleb
November 28, 2023 10:12 pm

Jared did an absolutely fantastic job, despite how rusty my car was and how finicky the bolts were. He had excellent patience and showed extreme care for his customers.

chris
November 28, 2023 11:57 am

So this is the second time this place failed me, shame on me I guess. I called them and asked if they could look at the horn on my vehicle. They politely told me if I could bring the vehicle in tomorrow morning, 12/6, at 7: 30 when they open they can get right on it as they are finishing up a vehicle this afternoon, 12.5. Ok perfect, I get there at 7: 30, guy takes the keys and off I go. He said give me a couple hours and we should have it all done. I called at 10: 30,3 hours after my drop off and he said we are about to pull it in… ok. Call back an hour and half later, again the HORN is all it was, and Brian was extremely rude and said I have nothing more to tell you. I asked so it hasn’t been looked at yet? He said I have nothing more to tell you. So I went and picked it up and they never even moved it or looked at it. Last time I try with this place, I don’t get the attitude. If you don’t have time to look then tell me that and I’ll go somewhere else. Terrible business.

Eric
November 08, 2023 12:26 am

The manager Brian provided the best customer service I have received from any auto repair shop I have been to. He was able to help me quickly and efficiently with no hassles. Cory the store manager also helped out and I will definitely be coming back for all my tire repair needs.

Amie
November 06, 2023 7:33 pm

I have been going here for years! Always great customer service. The let me know what is going on and advise me what may be needed to extend the life of my 2015 Ford c-Max.

Family
October 27, 2023 6:11 am

Thanks for helping with our flat tire in a promptly manner! The pretty receptionist lady at this store was very professional and prompt in getting our car taken care of! Thanks!

Darshan
October 20, 2023 7:05 am

Came in very close to closing time and they were slammed with flat tire jobs. Bob still made time for me and checked all my tire pressures right away because my tire pressure monitor light turned on and filled up the one that was low. He didn’t even ask for payment! Will be coming here for all my tire needs as I had a great experience in the past with them as well when patching my wife’s tire. Consistently do great work. Highly recommend!

Christina
October 19, 2023 9:22 pm

$41 per tire to plug a slow leak. Most places will do it for free knowing that they'll get the repeat business when it's time to buy new tires. Take a cue from your competitors.

Артур
October 12, 2023 8:44 am

Hi all!
I want to share my experience:
I installed 4 new Michelin tires at this service. Everything was fine up to 60 mph. At higher speeds, the steering wheel began to vibrate. It seems to me that the problem was in the wheel calibration.
After additional calibration at the service, the problem did not completely disappear. As a result, they changed one problematic wheel.but the problem remained… (
The problem turned out to be a manufacturing defect.yes, this happens with tires too!
As a result, after 2-3 weeks we changed all 4 tires to more expensive ones - free of charge)
I want to express my gratitude to the entire team, especially Brian and Cory!
Thank you for the high level of service! I will be your client forever ;)

Leila
October 10, 2023 5:13 pm

Had such a positive experience here this morning, all thanks to Sean! Called early this morning about a nail in my tire, was able to come in at the time he suggested, got my tired checked/taken care of, and out in less than half an hour.

While waiting, Sean came in and gave us waiting a pair of glasses to see the solar eclipse outside. Such an awesome person and great customer service.

When I need a full set of tires, I will be back!

LShah
September 21, 2023 6:53 pm

I had an outstanding experience with Tire Choice! Assistant Manager, Brian, and Store Manager, Corey, went above and beyond to address and correct issues without any hesitation, and they have been incredibly responsive with communication. From the moment I reached out with questions, they have been friendly, patient, and made me feel valued as a customer. It's rare to find such a high level of service these days, and I highly recommend working with Brian and Corey! Thank you for making my experience so smooth and enjoyable!

Bobby
September 15, 2023 6:36 pm

Went to get an oil change cause my oil light came on, also asked to have it looked at as to why the light came on.
Asked for a estimate on new tires and was given the price it would be. I told them to wait do not put the tires on until
I knew that there was nothing else wrong with my engine I was told I would need to put a deposit on the tires I told them again to wait and I would do it another day once I knew nothing else was wrong. I get a call saying the cars good to go and that there's nothing wrong with the engine or oil. I go to pick the car up and come to find out they put new tires on the car with out my consent. Now I'm out over $750 for the tires. And when I did leave the shop I got a mile and a half away and the oil light comes back on, took it back and was told to take it to the dealer they couldn't look at it. Now I have to have my car towed to the dealer. Been coming here since 2016 and never had a problem, this would have never happened with the old management.

Update, the dealer found out what was wrong and also found out that the back driver side tire lug nuts was severely lose and was causing the tire to make a loud noise, and several of the other tires had lose lug nuts.

Thanks for all the stress and having to miss work to have the car towed to the dealer!

1k_ninoo
September 11, 2023 7:55 pm

Awesome job man, took my civic for some maintenance and some good employee Mig did a perfect job! Recommend

kareem
September 10, 2023 4:30 am

I came here yesterday to get my tire replaced and the crew was awesome! The manager Brian was super cool and had me out of there in less than a half hour, would definitely recommend this location!

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