Tire Kingdom, West Palm Beach FL

They charged me for tire pressure sensors that my car doesn't use, I will be going back for a refund, I will never use them again.

Friendly and didn't pressure me to buy other services. Appointments are really unnecessary if you wait 45 minutes before the work even starts on the vehicle.

I have a 2006 Range Rover needed 2 tpms wheel sensors. I went to have them replaced. They installed 2 sensors taking 3 hrs.on a Saturday early morning. My wheel sensor light was still on and they gave me a paper saying after a while the light would erase. 3 weeks later my TPMS lights still on, so I went back. The same guy that supposedly verified the install, scanned sensors and said someone else didn’t check because the sensors installed weren't for my vehicle? Really? So, I rescheduled to return on that Saturday and arrived at 2: 30 pm. They finished replacing my already replaced sensors at 6: 00pm. All freaking day there? When they pulled my vehicle out, they said not to worry about it and it was at no cost, BULLSH!? I walked around vehicle and my tire was given a tumor somehow during mounting process. Shop manager had the nerve to say it wasn’t them, when it was obviously the installer whom did it. I told him did he believe if the installer would see a tire in the shape it was in would he not have brought that to his and my attention!? HELLLOOO? I’m screw I know this cause all the manager did it took a picture and that he would bring it up to his boss, which I know isn't happening but I hope ownership sees my post and is an honest business owner and does right by his business but as of know the truth about this place is known and not well. I paid 175 bucks for 2 sensors that didn’t work and wasted another day getting replaced and now I have to buy a 300 tire. How fair and good is this place?
Ok after a day, I would like to thank ownership and Don the store manager for making good for bad experience. I receive a call following up with my tire and experience, and Don (manager) ordered me a new tire. Thank you.

Stopped in today thinking I needed a new tire. Toni was amazing, he explained that the tire I have is a rim protector and the damage was cosmetic and I was safe! He could have easily taken advantage of my lack of knowledge, but he didn't. I guarantee you when it is time to replace them, I will be coming here.

Went in for a slow leak on a newer tire they installed. I had road hazard insurance from them. Made an appt arrived at 715 am. At 815. They come out and tell me there was a nail in my right rear tire and it's not repairable it's also not under warranty we didn't install it. I said that's a big problem it was the left rear tire with the issue. It was on the schedule that way and I told you that before you took a look at it. Wide eyed and stammering the guy says hold on let me go check. He comes back says we will check the left now. 20 minutes later he comes back. There is 2 nails in that tire it's not fixable but it's under warranty. We do have to charge installation taxes another warranty and the fees. (it's a fee fee if you know what I mean). Now it's 945am. 2.5 hours later it is done. $52.50 for a 70$ tire cause of installation tax and fee fees. Also that unfixable right tire miraculously got fixed no charge. So ask yourself. If you buy a road hazard warranty that covers anything why does it cost 2 thirds of a new tire cost to have it replaced. Thought the warranty covered it all. Also how does a non- fixable tire become fixable when the realize they may need to eat the cost on a mistake they made. So I got ripped off on a warranty. I saved myself a new tire rip off on a tire that was fixable. Yea I want my $52.50 back but I figure this will cost them thousands in lost business when people realize how dishonest this place is.
Don (The daytime "manager") I hope you see this. I hope your manager sees this. If your gonna lie and rip people off make sure they are stupid or clueless.

I love this TK location. Staff are pros. Darryl, a great guy, was super helpful to me and my wife today. We had a large staple to the front passenger tire! Picked up 2 new tires and we were on our way. I like the honesty and transparency of this location and would recommend to locals and visitors!

This place is a big scam, don’t go there and safe your money! I went there 2 weeks ago for vehicle inspection because my steering wheel was pulling to the right and shakes, they said you need an alignment, so they did it, I tested and still was the same so I got back they checked again and told me both control arms were bad and wanna charged me 1500$. After that I went to other places and the confirmed that everything was fine just I needed new tires which i did replace them and now all is perfect.

I'm a repeat customer to this particular tire kingdom. I have gone to others, and i must say, I'm treated with the utmost respect here on Palm Beach Lakes in WPB.

Lack of time! I went there around 12: 00, one guy told me they were at lunch hour, so ask me to come back at 2: 30pm. When I came back, this guy was not at the store, and thy said that I had to wait one and a half hour for a mechanic review my truck.
Very unprofessional and not showing respect for customer time

Im a small business owner with a fleet of 6 cars today i took one of my Ford Transit there for 4 tire change, alignment, oil change and a brake light volt replacement.
Unfortunately one of the technicians broke my light, a simple mistake that anyone could make and also the first incident that i had in this place even know i been coming here for years. I spoke with Antonio the manager and the level of professionalism that this guy show me was amazing they order me a new light and will replace it free of charge. Im very happy with there work and there honesty i will continue to bring all my company cars here for years to come and will continue to be a loyal customer at this location.
Thank you.

Disappointed re a tire repair request. They could have told me the nail was too close the sidewall instead of the "tires are too old for us to repair. But we are running a special for new tires".

Worst service ever coupled with worst management=never goto another tire zone

Antonio the manager refused to call my insurance company for my tire claim and would not speak to them when I called. He refused service to me after I told him I would leave a bad review and told me to call corporate which I am. I do not recommend anyone going to this tire kingdom, the staff is completely rude and unacomidating. Please do not give this "business" your money, go down the road to Firestone. They are much nicer and provide better service.

Again I hope someone in power see's this and knows how unprofessional a manager you have at the store. He refused me service just because I told him I would write a review! I had two nails in my tire too! Do not go here.

Literally worse experience possible. I paid them to check a car and they didn’t catch that it had electrical issues, and a fake cluster. I lost $3500 on a used car based on their advice. Do not trust, do not use, worse place ever.

I went to Tire Kingdom on Palm Beach Lakes
Blvd.in West Palm Beach, Florida to get a front end alignment and my tires balanced. My tires were not balanced properly. Not only that my car was returned to my me with oil fingerprints on my door, the hood of the car, the inside of my car door and my steering wheel. I went in and complained to Anthony the manager and showed him the cloth I used to clean the oil off my car. He asked me if he could have the dirty cloth and apologize. I went back to my car and seen more fingerprints and Anthony came out and cleaned the fingerprints off my car. I know my car is old but it's my car. I felt very disrespected. I will be calling Tire Kingdom 's corporate office today. I took photos of the oil fingerprints on my car. Thumbs down for Tire Kingdom on Palm Beach Lakes Blvd.due to a lazy disrespectful mechanic.

Very Happy.scheduled an oil change and tire rotation.work was done at quoted price and.there were things to do nearby while I waited.good experience

The lack of professionalism at this location is mind blowing, I've always been a loyal customer with Tire Kingdom, but due to unfortunate circumstances I ended up at this shop. I regret going to this location, the staff is careless with the service they provide, I had to come back to get some air added to tires that should of been done, from the get go. So much more with this location, I'm just too frustrated to talk. But it's not a good location.

Terrible customer service. I arrived and they said no we won't help you because we are closing in 20 min. I just needed a plug.

Went in for oil change and a slow tire leak since my regular Tire Kingdom in Juno was swamped and I was passing this one.
Hopefully they did the oil change properly.

I had a slow leak on my right rear tire and when I went to pay they said they couldn’t find it when I asked.
I don’t know if they looked even though they did a tire rotation. Since the tire is now on the front I found the leak in 10 minutes.

They told me that they couldn’t find the leak an would probably need a new tire.

I wouldn’t go to this tire kingdom unless you got a total emergency.