Travertine Mart, Hallandale Beach FL

Great communication & customer service-product arrived ahead of schedule with no issues-highly recommend!

Great to work with. Shipping was affordable and quick. Prices are the best. You get what you want. Had a great experience will be buying all of our stone from here. We put in fiberglass swimming pools and we think these will be a great ad-on to the luxury style we are looking for. Thank you look forward to working with you in the future.

I found travertine Mart online. Great web site, amazing design tool, and the product is amazing. My wife and I went to their warehouse and meet the people behind the organization. All were very professional, friendly and very helpful. Thank-you for making our project come together in Punta Gorda.

I had a great experience dealing with Travertine Mart. They were fast and accurate with the ordering and delivery of my materials. I had my travertine within a week of ordering it and that is pretty good considering I am in Georgia. Thanks guys.

We got such a great deal on travertine pavers! The customer service was top-notch, the delivery was fast and instructions were clear about unloading the pallets. Then, after unloading, we found the pavers were beautiful! Would recommend!

I needed a relatively small amount of travertine pool coping quick and delivered quick. They had it to me within a few days and the product was spot on. Price was very competitive as well.

Nice people. The first delivery came in all in pieces. In 4 days I got a new well packaged product. No problems whatsoever. Recommend.

Great service and product delivered on time. Everyone was very customer focused. Highly recommended!

The travertine is of good quality, the delivery arrived with very few broken pieces, overall a great purchase at a great price.

The travertine pool coping installation exceeded our expectations! Very happy with the product!

They were prompt and professional. Even though my Travertine got deliver from Florida to North Carolina my product arrive on time and they kept me well informed of it's arrival.

I spent weeks looking for a travertine match for a deck repair. Travertine Mart was the only place that could supply the size (extra large) and color. They explained that the stone would be coming from Europe and would take some time, they didn’t try to hide anything, it arrived early and was a perfect match. I will definitely be doing business with Travertine Mart again.

Best place to shop for travertine. Friendly, helpful, great prices, quick delivery and extremely helpful throughout process. They even keep you posted on all shipment updates. Best crew to work with and can’t beat prices!

The prices are great, the staff are courteous and helpful, the travertine was amazing with only 1 broken piece out of 250 pieces, the deliver my was perfect. If I could improve 1 thing it would be communication. I had to call every couple of weeks for an update as I had numerous contractors I was working with. Outside of that nominal issue, it was a pleasure. I would definitely utilize Travertine Mart all over again and I will be recommending them.

I was hesitant to buy a product online. The prices were very good and I went with the pre-order product. We waited over 3 months to receive the product, and communication and updates on timing were very hard to get. We were doing a large project and needed to order a large quantity of travertine. We ordered 7 crates of 1.25 inch travertine, and 2 crates of 0.5 inch travertine.
I understand the material is coming from overseas, but it was very hard to get any updates on a delivery from the company.
They tell you they will work with you on timing for delivery, but I received a call one day saying it was getting delivered the next day. I basically had no time to plan, but it did work out that my mason was able to get a forklift over in time. I had to spend an additional $75 on top of the $1,400 delivery fee to get them to switch from a van truck to a flatbed. This whole side of things was very rushed, and not coordinated well.
On the day the order was delivered, I immediately noticed that what was supposed to be 2 crates (as stated on the order invoice) of the 0.5 inch travertine was stacked and loaded into 1 crate. They basically took a full crate and then laid the remaining travertine that should have been loaded in a separate crate on top of the first crate. I was already concerned, knowing that the 0.5 inch travertine would be more fragile. This was very careless on the companies part. As suspected, when I climbed on top of the flatbed, I could immediately tell that a lot of the 0.5 inch travertine was broken. I immediately called the company and was told by the company to not worry about it and take as many pictures of everything as possible and submit them to the claims department that it would be handled. They said I needed to make sure I submitted in 7 days. We had to unload everything that they overloaded in the single crate to be able to offload it as it was too much weight for the forklift. As we were unloading, we noticed a very large majority of the tile was broken. Once we unloaded everything, I took inventory of all of the tile and found that roughly 60% of the tile that was loaded on top had broken. I put together an email with pictures of all of the broken tile as instructed to do and submitted it to the claims department well within the 7 days. I had to send two separate follow up emails until I was finally responded to a week later. When I finally received a response, they said I should have received a delivery receipt from the driver (which I did not) and that their policy was that I would have had to make note of what was broken on the delivery receipt, which would not be possible given everything is loaded in crates. Also, again, I called the company immediately and told them what was going on and was instructed to take pictures and submit a claim within 7 days, which I did. I tried to work with them to get a reimbursement or new tile, but they have been very uncooperative and unresponsive. I did not want to post a review, or file a BBB rating, but have been left no choice. Buyer Beware!

We order from Travertine Mart Regularly for pool coping. Best prices around and surprisingly fast shipping.

Was going to order online when they were having a sale but I could only order a crate which was too much so I called spoke with Julie she contacted the warehouse and was able to secure me a small order. Everything went smoothly from beginning to end. I highly recommend travertine Mart.