Tri County Metals, Jacksonville FL

Tobias provided friendly, accurate and timely service with our order. He gets an A+ for customer service!

I've been a customer of TCM for a few years and I've always been happy with their service, prices and availability of the products I need. But, I've never been as pleased as I am now with TCM under its new branch manager Riley. Just today, she took an order from me for a metal package that had a few peculiarities to it. Riley didn't hesitate for a second to get the details of the order and to help me think of things that would be very important to my customer that I hadn't considered. One of her suggestions helped to ensure a much better final installation and a second suggestion saved me a little money. She pointed out an accessory that I had overlooked. She processed my initial order quickly and when I made an important change by phone an hour later, she didn't miss a beat. Her product knowledge, energy and customer service skills guarantee the Jacksonville branch of Tri County Metals will be even more successful than before.

For the person who is an “over thinker”, and a visual person, this is the place when unsure about metal roofs! Laura went over and beyond in helping me with all the options available. Not only with color choices but all of the other components needed for metal roofs. Never felt pressured! Really appreciated her time and patience.