Truist, Pompano Beach FL

I went into this branch with a banking problem problem and not only was the customer service excellent but they resolved the issue in 15 minutes you cannot beat live people with a great attitude

Very slow, teller stands there, doesn’t even greet you. Waited for 40 mins as they told me that it’s only 20 mins wait. Then comes the guy says he will take take at least another 45 mins -1 hour and to let you know that the bank closes at 4pm
So sorry, if you come back at 9 am tomorrow!

Extremely long wait for everything! Drive-thru WAIT! In-person WAIT! Need to call - Good luck. Much slower after the merger. I highly recommend another banking institution.

Sharon was nice, but maybe if that lazy security guard got off her phone and was not having personal conversations maybe she would have known I was next in line, and not have called me out for skipping two people. The teller even had to tell her I was next. Happened around 1030AM 5/3/19

They never have enough employees. I waste minimum 10-15 minutes in line with only 2-3 people in front of me almost every single time I come in.

Having 1-2 bank tellers is just ridiculous, hire more staff and quit being cheap Suntrust.

Stay away! Worst bank ever. I would definitely recommend any other bank. Horrible

Trashy unsafe bank. Couldn’t cash one of their checks here with no reasoning given for why, when the account being withdrawn from clearly has the funds available.