Truist, Miami Lakes FL

If you are planning to open an account with Truist Bank, think again. Based on my experience; which I am hereby writing about, I believe it is NOT a good idea.
I opened up an account using their promotion. I followed all the instructions to receive the $400.00. The lady who opened the account told me all I needed to do was to open a business checking account and maintain $1,500.00 for 2 months and I would receive the $400.00 usd. When 2 months came around, I went to the bank and nothing, they said that they will investigate and call me back with the results. I was never contacted. I went to the bank after two weeks and they told me that it was still under investigation.
This bank wasted my time and certainly I feel very uncomfortable about it. I believe the FTC, CFPB, CPA, BBB and all the pertainingb governmental authority should look into their deceptive practices. I certainly do not think they are ethical.

I arrived at 11: 45 pm on Saturday and can't open a new account because the young representative Juanita couldn't open it because she had 3 accounts to open and she told me at 12: 10 pm that she couldn't open an account for me. What a pity how they lose valuable clients and the most beautiful thing is that they say that this is the Truist's policy, oh could it be that they don't want to work?