Truist, Tamarac FL

One of the worst branches I’ve been to in terms of service, much better off going to the second closest branch.

I have been banking with BB&T, now Truist, for years. The operations at this branch are perhaps the worst I've ever seen. Roxanne, the branch manager/leader, was inattentive, impolite, unapologetic, and unwilling to help.

Tellers inside are extremely rude and will make you wait as if they are annoyed you are there. The manager is unhelpful at best she appears to be their friend not their supervisor. Unfortunately 0 stars was unavailable.

A couple of bad experiences first they lost my night deposit for a few days. I went to cash a check for a purchase I was making the money wasn't there. After calling them they stated they Miss placed my deposit. Which in turn cost me the purchase I was making.

Another day went to make a deposit there was one car in front of me. The car in front of me sat at least 15 minutes before a teller helped him. When I pulled up they took My deposit put it on the counter and walked away for about 10 to 15 minutes before picking it up and completing My transaction. When you call the branch no body picks up. Poor customer service and when you call the 800 # they don't seem to care spoke to Irish and she just brushed it off.

Another horrible experience

Ever since the merge the worst bank and staff ever. Especially tarmika.

After I mentioned that I wrote a review with her name, She asked me to leave the branch because of name calling.

The worst experience with this bank. A very rude, very unprofessional man treated me badly in his office (banker), he did everything possible to make me leave, he did not solve my needs. I will never open an account in this bank with such bad attention! 01/06/23,3: 15pm.

WORST branch in south FL, thus far.
20 minute wait in the drive-thru with only 3 customers ahead of me.save yourself time & drive to another branch and DO NOT VISIT this location.