Turnbury at Palm Beach Gardens

Have lived with an ac that doesnt work almost a year, currently the temp in the apartment will not drop below 83 and my electric bill is very high because ac never shuts off.average one maintenance ticket a week, but problem does not get resolved.extreamly disconnected staff that either have there hands tied and no authority, or just dont care.almost 2400 a month for a poorly maintained community and buildings that are falling apart

If I could give 0 stars I would! This company is the biggest joke. First off, I will say thank the lord I dodged a bullet. I have received so much feedback about how many robberies have happened in this place and how much drug use goes down. I have also received feedback on how bad their maintenance is as well as how bad the office staff is. They try to reel you in with their beautiful office and personality front when you first apply and then once you’re approved you’re treated like less than trash. I walked up to the unit that was potentially going to be mine and it was so nasty just outside the door. Trash everywhere. Stains all over the place. Flies. Now that I’ve decided not to move there, I’m asking for the application fee to be refunded to me because it should of never been charged to begin with because it states all over their website that the fee is waived for healthcare workers. They pulled a fast one and said it would be applied to my first months rent. Now they are telling me pretty much to go screw myself and not getting it back. They are ignoring every single one of my phone calls which left my husband having to go in there and talk to them face to face. DO NOT MOVE HERE! BEWARE!

Grace is an exceptional person to work with. She truly goes above and beyond to help! From doing the application to being a resident it is a great pleasure to work with her. The office staff does food trucks, events and everyone is very friendly. I am so happy I chose turnbury to live in. I recommend 100%

Very good place. Me and my children enjoyed swimming pools a lot on the hot days. There are three swimming pools at the area, however one is closed. There is a park across the street with kids playgrounds, baseball fields, community center. Grocery store is in walking distance also. - From a verified resident on ApartmentRatings

I'm a current tenant here. I don't leave reviews, but I felt obligated to do so after my experience. Rent is outrageous for what you get here. $2700+ for a 2/2 floorplan. My AC unit went out on multiple occasions, which not to mention, the ducts are filthy. Expect loud and low-class neighbors leaving trash all over the grounds, which is seldom picked up. My dryer stopped working on 3/11/2023. I placed a work order on the same date. My dryer was finally repaired on 06/01/2023.82 days. I called multiple times per week requesting an update. Nothing. I requested rent concessions since I was paying full rent ($2700) for a unit without a working dryer. Nothing. If you want a little extra motivation to achieve homeownership, come sign a lease! You'll never want to rent again!

This place is a complete joke. They are not organized whatsoever and have the worst staff at all possible. Roaches everywhere on property and in units. And they have the audacity to try and come after someone for early termination of lease, specifically with these above issues. Beware! Beware!

Nice place to live. However been waiting for 2.5 month for a microwave to be installed. Feel like I just keep getting the run around from staff. Siding fell down 6 weeks ago on building. No attempt to clean up or repair. It looks like hell

I would give this place a 0 if I could. Maintenance is extremely under staffed and tickets go months unanswered, even if it is a primary appliance in the house. Trash piles everywhere, siding falling off the house, and leaks in patios/sliding doors that leave your home wet and moldy. Required stacks of paper work to allow my dog to stay in my home, and then he was attacked not once but TWICE due to a faulty door in the dog park and an aggressive breed dog allowed in a three dog household. Extremely disappointed, do not pay more than $2000 for a rental that will not meet basic expectations.

Graciela was courteous, efficient and knowledgeable. Extremely helpful, she's an asset to turnberry. Due to her efforts, I would recommend turnberry to friends and family.

Waking up to Chick fil A being catered in your complex! Turnbury at Palm Beach Gardens is the absolute best! Thank you from the Gaskin family

I really like how this apartment handles my packages! Grace and Victorio speak Spanish and they are very helpful. They are very good and attentive!

I came into the leasing office when Kathy greeted me promptly. These days that is a rarity in itself. She took the time to listen and understand what my reasons for the visit were. Everything is in tip-top shape, from the curb appeal to the office space. The welcome feeling is not the typical response I get when visiting properties as a potential vendor. It was a delightful experience. Thank you for making my day more enjoyable, Kathy.

Randolph is amazing! He is the best maintenance man we have. He is always super professional and super nice. He fixed my AC so quickly. I am totally impressed.

It's wonderful, thus far. There have been a few hiccups, however, the women in the front office are diligently taking care of them. I love the activities, and the meet and greet sessions are a great idea. I made two friends in the complex and I am very happy this something that is done.

Grace was so kind and helpful when looking for my new home. She went above and beyond my expectations. If you are looking for a place, reach out to Grace or anyone in the office and they will make your move so smooth. I am so happy to be at Turnbury

I've Been A Tenant At Turnbury For 2 Months Now. The Office Team & Maintenance Crew Treats Us As Family. They Always Make Sure Your Needs Are Met In Timely Manner. Plus, They're All Sorts Of Optional Activities At The Club House, Breakfast & Donuts On Occasions & Free Coffee Daily. Turnbury Treats Everyone Like Family. It's Safe & Loving Here. Thanks.

Grace, Brennan and Kelly are killer with service. Moved in a month ago and I'm loving the community and amenities. Grace took care of me and she will take care of you!

Grace was so pleasant to deal with and made looking for an apartment incredibly easy! I'm so thankful for her help in this process.

I’m planning to move to Palm Beach Gardens from Sarasota and have been working with Grace over the phone. She’s been very transparent with pricing and what they’re available to do for me, it’s been nice to work with a real person who wants me to live there and not just rent out an apartment.