Turner Ace Hardware, Jacksonville FL

Came in this morning, staff including what looks like was the manager just standing having water cooler talk. No greeting no eye contact, Nothing. Maybe because I had a mask on or maybe I was to black. Other customers came in as I was walking out and they were met with good morning, can I help u find something. Oh well never come back here.

Went in for the pepper jelly. The only place I could find that kind of jelly in Jacksonville. If you are around an Ace do not pass on the Jelly or the Salsa.

Very nice staff and atmosphere to for shopping. Staff is very attentive to help you with your shopping

I realized a few years back that I go here when looking for a part that I cannot find elsewhere. Now I just go here first. Great staff, always wanting to help.

Friendly and Knowledgeable staff! They point me in the right direction every time. Even if I can’t see it right in front of me.

Tons of employees, no one would help me. When you go to Walmart and ask, an employee always follows you to make sure you find the item. This place seemed not to care, and didn't even know what they had, they said they didn't have what I was searching for, yet it was on the shelf. No help at all. I had to wait forever. And then the price rang up too high. Why do they have so many useless employees?

I forget her name, but the red-haired woman that works here is extremely rude. Lots of attitude, lack of knowledge, and unnecessary comments over getting a key cut. Show her this review, she'll remember. I'll never shop here again even though Red, who I assume was the manager, was nice.

Loved the home store attached. These people know their grills! If you need a new gas or charcoal grill this is the place to go.

The service here is always exemplary. The staff are knowledgeable and helpful, and the quality and selection of merchandise is so much better than the big box stores.

I come here for their Stihl service and occasional odds and ends. They completely restocked their home furnishings section and its worth checking out. People are always friendly and helpful. I hope they stay in business.

The employees at ACE were extremely helpful, and they took the time to explain the products as well as the use seasons as we’re new homeowners and basically know nothing. They explained what items were, how to remedy the problems we’ve had, and they’re dog friendly! I’d highly recommend checking out this store!

Awesome experience bought one end table, took it home. Decided we needed to purchase something else, coffee table and another end table. Got them home and decided the first one, different in design, was not compatible. Returned it and bought the one that matched the coffee table and end table. Everyone made this such a great experience. The room is now just perfect.

Of all the Ace Hardware stores I have been to, this is the one I prefer. The employees are very helpful and fairly friendly. They even offer a schedule for your lawn care that tells you when to fertilize, weed kill, etc.

5 star service! Every time we go here, we are helped. We have bought all our Weber grills here, accessories for the grills and extra keys for our camper! They really saved me when I misplaced the 2nd set. Very happy with their service. We will continue doing business here.

I am an Ace Hardware regular. Their customer service, is top notch.
They also have a beautiful selection of beach /plantationa style, indoor furnishings.

Big store, great selection, friendly staff, good prices, Authorized Big Green Egg Dealer. No complaints.

Friendliest and most helpful store employees you can find. More than willing to take time to help customers.

Went in for a cotter key and asked for help 3 times. Nothing. Everyone standing around talking and I'm Visalia impaired. Guess I wasn't dressed fancy enough. Was going to get a green egg this weekend but somewhere else will get that sale for sure.

Nice staff and extremely helpful with my lawn and pest problem. Lubber Grasshoppers are the worst.

Lots of great nautical items. The furniture was really expensive. I think we ended up getting some tools for the house.