Ulta Beauty, Miami FL

The offerings on display here are a definite step up from a large drugstore and Target and Walmart. They have a large selection of hair products, some of which are hard to find, like the original Paul Mitchell detangler; not one of the new iterations, but the original! They also have a mini MAC store and a fairly extensive list of makeup from all the major names, including IT cosmetics and of course, they have an "in house" salon. I wasn't as impressed with the skin care area, but then my favorite products can only be found online at the Dermstore so I'm probably not the right person to review their skincare selection. What impressed me the most was the customer service. I walked in the store and was greeted immediately and when I stopped in front of a display, a team member was right there to see if I needed help. When I wanted to try a shade of the product, she grabbed a clean makeup sponge and proceeded to help me find the right shade. She then stayed with me as I browsed through the store to make sure I found everything I was looking for. At the checkout counter the team member was efficient but friendly and made sure that I knew how the rewards program worked (all they need is your phone number-no long paperwork holding everyone else up). I would definitely recommend this ULTA BEAUTY store!

Love Ulta they are very helpful and i never leave empty handed. Mind you I'm new to the makeup world

Love this place! Everyone is super nice! I had my makeup applied by Angelica @ MAC and she was awesome! Will request her again! Thank you Angelica!

Everyone is super nice and willing to help you.but last time i went i had a bad experience with one of your employees i believe her name is sara.she had a nasty attitude

I went with my daughters this is her favorite store, the lady that took care of us was amazing.

I went to this Ulta location for a brow wax and tint. I was greeted right away and introduced to Beatrice. She was very personable, professional, and friendly. She took her time and gave me beautiful brows. I've already booked my next appointment with her and highly recommend her. I also purchased Benefit Brow Wiz - her recommendation to keep my brows looking great.

Shopped at this location, service was awful, staff was very hostile. No one came to check on us even though we were there for 20 minutes plus. There was not even a smile when paying for the stuff even though we Spent over $200. They also follow you around and watch you as you buy stuff as though you’re a criminal.

The customer service there is horrible. Was there for 20 min until someone actually approached me to help. Daniella is the best! Because of her I ended spending more since she showed me better products that I liked!

This ulta is terrible, customer service -0. Went today around 3: 00 and the staff sucked, super rude giving nasty looks, no one came to help, they were all chatting between themselves instead of giving the customers the service expected. End of story is that I needed help with foundation matching and no one helped me, so decided to not take any. Won’t be visiting this ulta ever again.

HORRIBLE HORRIBLE HORRIBLE! I gave it a 1 star bc 0 stars is not an option this ulta is beautiful don’t get me wrong but the managers don’t know anything the should have had better training and don’t get me started on the general manager she’s is a horrible and disrespectful person I’m never coming her again!