United States Postal Service, Pompano Beach FL

This post office is amazing. Super helpful staff, efficient service and excellent advice. This is the gem of our nation and anybody who says otherwise does not understand that this is the only service that still operates as a public good. Go USPS!

I even escalated my case to consumer affairs- still no response from the post office. For a month I am trying to reach them regarding their handwritten note for more details and guidance on curb mailbox. They never communicated back to me -worse customer service.

This Post Office is the worst in service in all my years -30 yrs - dealing with USPS. Specifically the individuals who are working at the counter and are considered those individuals who represent the USPS. There condescending, assuming and the demeanor is NOT one of friendly or helpful. Who is in charge of ensuring these things do not go unchecked!? I served 4 years in the Navy and this is a disgrace! I will never return to this USPS (1950 NE 6th St Pompano Beach, FL) and I hope a lot of people start following this decision. People who work in this position should have some humility and respect as opposed to an attitude of entitlement and can talk to customers the way they feel like.

This post office is always busy (and often has some interesting characters in it) but the employees have always been kind and cordial to me. Specifically, Patrikia has gone way out of her way to help me with an issue. She made my visit very pleasant! Thank you!

Out of hundreds of usps across the country that I have picked up packages from. This is the first one to ever reject me for having the package sent to my short name instead of the full first name on my ID. Absolutely ridiculous, for security reasons they won’t allow me to pick it up but ironically they sent it back at my request- some security.

They don't answer phone at all and won't deliver packages this is second time they failed at delivery of my packages

Not really helpful here. Poor customer service even if your nice to them the current morning workers in today were highly rude. Use to live in the area tried to get my mail that was still getting sent to my old address for some reason even though i changed it once I moved out the area. Asked to check if my mail was sent back to this location she barely checked and said it wasnt here that it must have been sent back to Miami. But how would you know that if you didnt even check? But whatever just left.

I stopped by to this post office to pick up my package
The representative was very rude and unprofessional
I requested the manager to speak with
The manager was very rude and didn’t want to listen
She refused to check if they have my package
She just continue to repeat - it is not here, it is not here, she didn’t check, she refused to check
So I am not surprised that her employees lied to me
because she is the same, they trained by her.

Sid has been the best mailman, I've ever had. For the 11 years we have lived in Cypress Harbor, he has is amazing, on time, friendly, knows all his customers. Every time I meet a new person they say how great Sid is. Sadly he retires tomorrow. He is what all mail persons should strive to be. He will be missed very much.

Very bad service, with 4 counters only 2 are working very slow. Also the mail delivery became slow in many times. All priority mail failed to be delivered in time and always a few days behind. What their management does to fix this? Seems like nobody cares because this is government facility. May be they need to get training from Amazon? Also usps application to track the mail works very slow and sometimes doesn't work at all.

I JUST LOVE ALL THE PEOPLE WHO WORK THERE! THEY ARE SO SWEET AND HELPFUL! They helped me transfer my mail from PA TO FL and the beautiful lady there, helped me w all the forms, very professional and sweet ️

This place is terrible, they don't know what they are doing, no one wants to help you, I left a medium Priority International box on Thursday, 6 days ago the box was never scanned, they don't care.

Says they put my package inside the mailbox, but I don't have one. And I'm pretty sure a package I bought from amazon for my HEALTH is just gone.

I just can’t understand why i haven’t received my package I got a notice saying package was sent back due to in correct address. I went to the post office to track package last week Wednesday spent my entire lunch break there to leave with no package. One of the workers got my information and told me she would call me when she hear from carrier. No call I returned back to post office Saturday they found package but it couldn’t retrieve it because it was in my daughter’s name which I understand the clerk told me she will have it delivered back on Monday today is Tuesday nothing. This is very frustrating because I put the correct address and o still haven’t gotten my package. This don’t make sense I never have good experience here I hope things change soon at this location. Y’all have to do better

Runs like any government office, inefficiently and with disregard to the people it serves. Trash makes mistakes it's up to you to foot the bill.

If you plan on doing any EDDM Direct Mail don't take it to this Post Office - The do not deliver it. They will most likely toss it in the dumpster.

It’s sad that federal that employees get paid from our tax dollars yet we can never get any type of customer service from these people they never answer the phone if they do it’s a pick up and hang up just a bunch of lazy over paid individuals my advice would be to go with another courier because they will not put any effort to getting you any Results I see why they almost went out of business