USF Health Department of Psychiatry and Behavioral Neurosciences, Tampa FL
| Address | 3515 E Fletcher Ave, Tampa, FL, United States | ||||||||||
| Phone | +1 813-821-8032 | ||||||||||
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| Website | health.usf.edu/care | ||||||||||
| Categories | Medical Center | ||||||||||
| Rating | 3.8 5 reviews | ||||||||||
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USF Health Department of Psychiatry and Behavioral Neurosciences reviews
5We've waited over a year for this department (under the impression they were the only ones that take our insurance in the area) to call me back to schedule an appt for my daughter who has seizures and also was referred for possible autism. This department is a joke - they lie, and run you around in circles saying they didn't receive patient notes, referrals etc.even though all of her specialists confirmed the myriad of faxes + re-faxes went through EACH TIME. I even mailed the doctors referral for safe measure and they say they never received it. Every time I have called over the span of 14 months I am given a different story about what the hold up is. Someone needs to look into this whole department and how it is run. Atrocious and absolutely unprofessional!
Excellent counselors, top notch services for mental health. FYI: Some meds are tough for them to prescribe sue to FL laws.
I can see why there is a mental health crisis in the US. How many times have you tried to get help only to get turned away? Basically, the USF admin advised, well we will look at your referral (sounds like some committee as if you have to be selected) and if you don't hear from us in a month give us a call. Well then, more sage advice.if you can't wait call your insurance for more options.i. E. Call someone else, and I guess they don't realize they are "the someone else, " and that's why I'm calling.
I'm not complaining about USF or the Admin person, I'm complaining about the system.
So here's your 5-star rating USF.
Good Luck folks if you're looking for help. Please don't give up, I always thought the hardest part is accepting the fact that you need help when in reality the hardest part is trying to find help in the first place.
Top notch treatment and trained, qualified staff, counselors and doctors on the top of the newest treatments dedicated to help you.
Access to the medical trails available on site.