Valley Bank, Orlando FL

The ladies are always so delightful when I come into the brain & make me feel valued! Thank you!

Horrible if you value your credit don't use them finally got out and shall never use them again they are still reporting late payment and there paid off they were doing automatic withdraw for payments

I've been a valley client for years and I usually go to the Dr Philips branch but I was downtown so I went there instead. WORST MISTAKE EVER. I needed to send a wire over seas (something I do every month at the Dr Philips branch in less than 10 minutes). The banker had absolutely no clue how to do it. She told me that because it's international she had to make a few calls. (The Dr Philips branch doesn't have to call anyone?) She called 2 other people for assistance and she told me that both people told her 2 different things? What does that even mean? Can you do my wire or nah? At this point it has already been 25 minutes and I was no closer to getting this money out. I told her never mind and just went to my other bank. Complete waste of time.

Ehhhh just a typical bank.not even a greeting from the bankers as I wait in line.

This place has gone down hill as of late. They got rid of the branch manager who was very personable and always made my experience great. He'd take time to discuss my options, and would always ask how my family is doing. Very nice guy. Sad he is gone along with the welcoming culture that was once there.

The blonde lady is horrible, she makes me feel rushed to get in and out and is very unorganized. Unprofessional and NOT personable at all.

James Holmes worked out the problems I had and rectified everything with the car loan I have with Valley National. He personally called me to make sure everything was corrected.