Vannoy's Tires, Inc. Tire Pros, Pensacola FL

Exceptional customer service across the board! If I could give Vannoy’s more than 5 stars I would. I am a returning customer, but yesterday I showed up early (prior to business opening) for a rotate, and balance. Scott and the staff acknowledged me immediately. A few minutes later he took my information, and the vehicle was back being worked on. He was kind, professional, efficient, and I was in and out of there in a timely manner. As a cancer patient with chronic fatigue, I appreciated their kindness, and timeliness so I could go about my day on limited energy. Highly recommend this business and staff to anyone! Thank you very much, Scott and Vannoy’s!

Great customer service! My wife has had a slow leak in one tire. I called at 12: 45 today to see if they could check it out. Was told "Sure. Bring it on in. " Got there at 1pm. By 2: 30pm they had diagnosed the problem (a small nail lodged in the tread), patched the tire, and sent me on my way. No charge. Needless to say, I will be back and I will give them all my tire business going forward. Thank you.

Vanoy's is my new tire shop of choice. Here is why. After three months of dealing with one of the big box tire stores (after 6 weeks waiting for tires to be shipped) and changing my tires with three different sets of tires because of a shake that never got resolved by the big box tire store, Vanoy's fixed the problem in an hour. What did they do you might ask? All they did was balance the tires and discovered one of the tires was out of round. Every time the big box store replaced tires and balanced, they never truly balanced the tires. We are not sure if it is a mechanic issue, balancing machine issue, or combination of both. What we do know is a set of tires that were installed and balanced by the big box store less than 24 hours ago were anywhere from 1.50 to 2.0 ounces out of balance on every tire and the right rear is out of round. Shake is gone but I have a little wheel hop that will get repaired when the big box store replaces that tire. I will not have the big box store balance it but they already agreed to replace it and will be looking into their balancing problems. Vehicle in question is: 2020 RAM Limited with 22" Eagle Touring. If you want tires installed by a service center; go to Vanoy's. Family owned and are truly experts in the field.

I always get our tires at Vannoy’s! Great customer service for our family, 22 years and counting! Highly recommend.

Amazing! I'm a college student and I never had to get a tire repaired before (dad always did for me) and they made it so easy! Very kind employees that were quick and helpful! Thank y'all! ️

We visited in February, I'm just getting around to leaving a review but, my blew out on the interstate (thankfully I had a spare) we were seen pretty quickly for how busy they were, everyone was extremely nice, and the service was great. If I'm ever up that way again and need service, I will 100% be back.

Amazing service at 9th Ave Vannoy's Tires, Inc. First time customer and will return. They are very knowledgeable, personable and get the work done. Very satisfied.

This is the worst store ever, customer service sucks, do yourself a favor and find another store.

Best service I have ever experienced especially with the shortage of mechanics in the area.

Literally the best tire place ever! Locally owned, service plus when you buy 4 new tires… I’m waiting to get my complimentary tire balance and rotation, also they are checking my alignment! I’m going on a road trip next week so this is perfect! The waiting area is very clean, they open early and close at 6pm.plenty of reading material while you wait or you can have a coffee… the seats now have these lumbar cushions in them which keeps you comfy.who cares how long it takes … sun shining through the front windows on this chilly morn! The manager is thorough but not a hard sell on anything else since this is complimentary … He knows I will be back and by my records he knows I’ve been coming for a very long time … the 9th Ave location is my favorite location by the way. I wouldn’t dream of going anywhere else. Can you believe this tire rotation and balancing is free quarterly with 4 new tires!

Service is top notch. Heather took great care of us and got the car back on the road in minimal time. The store looked extremely busy, so it was impressive to see how well it was managed.

First time using Vannoy's tires on 9th Ave in Pensacola, Fl. Vannoy's was able to get my vehicle in for a alignment right away. Customer service was outstanding and the technician doing my alignment really knew what he was doing and took his time to make sure my alignment was right, wasn't trying to just rush me out of there and make a quick dollar, he really cared about my alignment being right, he climbed in and out of my vehicle to make sure my steering wheel was straight and not out of wack every time he adjusted my tires. The technician even printed me out a copy of the alignment before and after, you can see where he made the adjustments. Will definitely be back, keep up the good work Vannoy's Tires, glad to have a good honest shop like y'all in town that gets the job right the first time!

I have been using this location for 3 years every 5k miles.have had roughly 27 oil changes performed here and bought 2 sets of tires as well as the lifetime alignment. I love Vannoys not only for their fast as possible service but also their nationwide warranty. It has saved me thousands when im across the country hit a pothole and alignment goes out. These guys know i love my car and treat her very well. Thank you Team 9th Avenue Vannoys!

Vannoy's came to our rescue! We had a blowout on camper trailer tire, they were able to get us set up with needed spare and back out on the road. Excellent service, thank you Tammy for the friendly voice when I needed it most.

Please know your car issue before going! I spent $92 for an alignment, wasn’t fixed the first time so I went back and the manager said he test drove it and all was good, left and it still wasn’t fixed. Talk to another place and come to find out, it wasn’t even an alignment issue in the first place! So upset I let them take that much money from me. Really struggling to find reliable and honest car places in town.

Everyone here is so incredibly helpful and accommodating. Shannon you’re a rockstar thank you for helping me! Awesome customer service and very reasonable pricing.

Talk about Concierge Service, when my husband arrived, Scott greeted him at his vehicle to see how they could help him. That was impressive! He went in because the back windshield wiper had not been working. Scott looked at it and believed they should try changing the wiper blade first. My husband thought that the entire unit might have to be replaced, because it appeared to be mechanical to him. Scott ordered the blade and my husband returned 2 hours later.and voila that was all that was needed.and it only cost $18. Another company may have milked him for a replacement unit! Not at Vannoys, a true gem, and family owned. What a treasure we will be using them for everything from now on!