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VCA Simmons Animal Hospital, Greenacres FL

Address 4975 Lake Worth Rd, Greenacres, FL
Phone (561) 439-3220
Hours
Monday7:00am-8:00pm
Tuesday7:00am-8:00pm
Wednesday7:00am-8:00pm
Thursday7:00am-8:00pm
Friday7:00am-8:00pm
Saturday7:00am-6:00pm
Website vcahospitals.com/simmons
Categories Animal Hospital, Dog Day Care Center, Emergency Veterinarian Service, Kennel, Pet Boarding Service
Rating 3.7 30 reviews
Nearest branches
VCA Palm Beach Veterinary Specialists — 3884 Forest Hill Blvd, West Palm Beach, FL, United States
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Similar companies nearby
Animal Clinic of West Lake Worth — 6972 Lake Worth Rd, Lake Worth Beach, FL, United States

VCA Simmons Animal Hospital reviews

30
Sort by: date highest rated lowest rated most helpful
Charles
January 27, 2020 9:31 pm

Although you have a contract and paying a monthly fee, when needed for even minor vet services, you pay, and their fees are much higher than a local vet. The over the counter medicines that they try to sell you are double the price you would pay on line. Thought we were doing right by our dogs - wrong!

Leigh
December 31, 2019 6:41 am

Front desk staff is exceptionally rude. However, after the incident, they went above and beyond to rectify the situation. Dr. Schwartz, Edgert, and Roy made sure that I felt better about the situation and have instilled faith in me that the incident was a miscommunication. My dogs absolutely love the daycare, and the doctors have taken such wonderful care of my dogs.

sherry
December 14, 2019 1:26 pm

They took full responsibilities for dog care, when my dog got hurt at doggie spa. Things happen. But they made sure he was taking care of it.

Maria
November 23, 2019 3:23 am

Dr. Pierce
Is the most awesome vet, she's very thorough and will not charge for unnecessary test. She's been very good to my boy, and I will always trust his care to her and this practice, they really treat you and your babies like family.
Thank you Doctor and staff.

Maria and my baby Jr.

Patricia
August 22, 2018 9:11 am

The Previous Owner Dr. Simmons And The Remaining Staff Deserve 5 Stars. Since Selling The Business The Friendly Professional Attitude Is All About Up Charges. I Could Elaborate Much More I Can Only Commend The Previous Owner & Remaining Staff. Sad When Businesses Are Sold That The New Owners Do Not Maintain The Same Level Of Professional Mannerisms & Integrity. Customer Service Should Never Be About Employees Against The Customer.

Allthings
August 04, 2018 3:21 am

Worst vet ever! All they care about is money, money, money! The answer to every question from this place is. I don’t know, I don’t know, let’s run some MORE tests, I’ll throw some meds on your bill too! Half the staff look like they fell out of a gutter, no way any of them have any formal training. Zero compassion for pets! Stay away!

julian
May 03, 2018 2:39 pm

I asked the receptionist what day my care club fee would be withdrawn so I can make sure i dont overdraft. I was told that that doesnt work that way that i have to come in and swipe. Well this morning I wake up in the negative because that answer obviosly wasnt the truth. I asled waht day they auto swipe. I was told they didn't. They do! They do on the 5th of every month if anyelse was given false information here is a little clarity.

andy
January 22, 2018 12:02 pm

Best part about VCA is the daycare everything else is okay. Whatever you do make sure you review all prescription meds because you could totally get them online for way cheaper than what they're charging you there. For six month supply of NexGard and Sentinel for my dog they wanted to charge me over $230 when I found online the same exact product for 140. Yeaaaaaaaa never buying any meds there

Kathleen
January 14, 2018 6:33 pm

Without leaving too angry or disparaging review, I will simply say that I am embarrassed for the staff at this hospital now, will never return and do not recommend anyone take their animals there.
Very sad.

Kelli
January 11, 2018 12:47 am

Absolutely horrible. Reserved space for our two dogs for day care and when we got there they said they needed to be examined by their vet and needed extra shots, etc etc.so they could charge a hundred or more dollars for their one day day care visit. They are all about the money and they make me sick

user
October 12, 2017 8:34 am

They treat our four dogs and they are absolutely the best. Yes, they're a little expensive, but you get what you pay for. These people are great - the front desk, the techs, the vets, the folks in the hotel, etc. We lost a dog last year, and they are extremely caring. This is our 4th or 5th vet in Palm Beach county and they'll be our last - no other place is better.

Jennifer
September 01, 2017 10:20 am

The manager is very argumentative and the facility is dirty. I witnessed employees spraying dogs to stop a fight. Over crowded dogs. Do not leave your do there.

Veronica
August 31, 2017 8:23 pm

I usually use a holistic vet but its a long trip to FLL. Every Dr.at this hospital is wonderful! Ive been here a few times for emergency situations and my cats and I are always treated very well and each Dr.takes the time to explain everything they need to do and answer questions in a way that you can understand. They always follow up with a phone call themselves the next day too! I highly recommend!

Kevin
August 29, 2017 4:32 am

It's never positive to have to go to the vet. But I had Bailey call me early morning to let me know the status of my baby. I think that's very kind and considerate.

Julie
August 26, 2017 7:38 am

My pup, Jackson, absolutely loves going to play each day. There is not a day that I worry about him when he is at Simmons. I fully trust them no matter the situations that could arise. I get a daycare package each month, which has very fair pricing especially for the beautiful pool and green space for the doggies. Jacks and I are going to miss Simmons so much when we have to move!

joshua
August 24, 2017 11:07 pm

They care about your pet's health and are very considerate when it comes to not having the full amount payment. They gave me two weeks to finish paying off my balance. Very friendly staff! I'll be taking my dog here a lot more now since the doctors seem to know what they are doing, Unlike other places I have gone to.

Joanne
August 23, 2017 4:43 pm

The veterinary & grooming services are top-notch! They really care about your pets & take pride in providing excellent services.

Debbie
August 12, 2017 3:05 pm

Not impressed. I paid for my pets to have a grooming and nail trim. Their nails are still long. I'm not even sure that they were put in the room I paid for. They were to have a bath, ears cleaned and they don't even smell clean. I called and complained they just suggested I come back if I am not satisfied. Not sure if I trust this place.

PATERSON
August 08, 2017 7:39 pm

I would certainly recommend Simmons Veterinary Hospital. I have a cat and two dogs and trust that every time I visit the hospital my animals receive the best of care. Everybody is kind and understanding of the stress on the animal whilst being at the vet plus the stress of the owner also! They are all caring and the cost is reasonable also. I love my pets and feel that at this Vet they are always treated kindly and get the expert care that they deserve.

Mary
August 08, 2017 7:00 am

Simmons Veterinary and The Barkers Hotel are terrific! I have 2 Bichons and they are well taken care of when they go on Vacation at the Barkers Hotel. I cant imagine using any one else for Boarding. The facilities are amazing and immaculate. The staff is so caring and helpful.
I also use them as our Vet and Dr. Questa is wonderful and my girls love her. They have an amazing team of Doctors and staff.

Keep up the good work!

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