Verizon, Lehigh Acres FL

I had a great experience with Gio. He was so entertaining. I really enjoyed the service he gave me today. A forever customer.

The manager was ready to sale.has very good communication skills, was able to explain how good my new phone would be at use.

Just wanted to say ms Ana is awesome she was real patient and made sure I left the store with a big smile in thank you Ana

The store manager there was very respectful and knowledgeable about the task at hand, as well as patient and helpful the entire time. The other employees were also very welcoming. My experience there was very pleasant and I definitely recommend this store for those who need help.

Geo was the very best help I have ever had at any verizon anywhere. He was very patient with me and took the time to explain how to do things on my phone and fix any problems that I have had.

I had a great experience with Gio. The crew he has there is very nice and helpful too. I recommend this location to everyone looking for Verizon service.

Michael Dingwall provided excellent service, he’s very personable and took time to understand what I wanted/needed and provided me the best options for my budget. Thanks

After so many awful experiences with Verizon, I can finalize said I found someone to help at this store and he went out of his way to helped me in getting my daughter a new phone! Gio thanks for all your help. Store manager Gio is the guy you need!

Always a great experience when I go in for anything that needs to be done. Always greeted when I walk in. All the employees are kind and helpful, don't interrupt you, and listen to everything to have to say. They give expert opinions without trying to upsell any unnecessary add-ons. Yeah it tends to get busy but they all work as fast as they can and still pay attention to detail.

Awesome experience. I was able to get my phone updated and internet for my house. Nick was fantastic. I am sorry but I have to add that I was sold a phone (Samsung a13) that is currently working as my GPS. My $300 Garmin gave up when I moved from Port Charlotte!

Ricardo was Amazing! He did an excellent job and one of the best of the store and SHOULD the Manager and Employee of the Year!

The guys there are all helpful, Gio goes above and beyond for his customers. His customer service is amazing and would recommend this Verizon location to everyone. 5 star ️

No box, no return. The manager says that's company policy. Well, I'm asking: where is customer satisfaction? Now, I have to pay for a device that doesn't work for what I need, just because I don't have the box. I am still under the 30 days return policy. I am very disappointed if this is how this Company works.

Had a problem with my phone. AT&T never told me my phone was locked. You would think they would tell you that. Brandon helped me out tho!

I just stopped at this location. At 5: 30 David instructed his co-worker to lock the door so no one else could enter the building. His co-worker said he didn't feel comfortable locking the door 30 minutes early. David replied that he literally does it ALL THE TIME. Thinking that my issue was a quick fix I approached David and explained my dilemma. At this point he told me I would have to come back and speak with my consultant directly. This baffles me because I assumed any Manager would have the authority and brains to assist me. David is rude and arrogant. He was also condescending which is funny because he doesn't know how to handle a simple customer service issue. Get it together David!

Jordan was was very helpful, patient, knowledgeable, quick and made the process of first time switching from android to iOS on my daughter and I phones and set us up with watches and tablets as well. Great overall experience that I will be recommending friends and family to him and that Version store.

I had a great experience Verizon in Lehigh acres… Mr. Brandon Williams was not only knowledgeable, but incredible salesman, and I can recommend him fully….

Brandon did an excellent job explaining all and getting everything I wanted done at a price that works in this visit. A 5 star employee!