Victory Lane Euro-Car, Jensen Beach FL

I have used Victory Lane for awhile now for my 2006 Mini. Great service and honest. Plus they know what they are doing! I highly recommend them. Not inexpensive though.

I am looking forward to my appointment.
Courteous phone call and informed.

I left my car with these guys for 3 months to replace my radiator, change out hoses, replace a clutch pin, change out fluids, perform a tune-up with new plugs, timing, and a carburetor rebuild (per Ron). $8000 worth of work at $140 per hour.

Following completion of work my buddy collected the car and had it transported to me in Franklin, TN. First drive produced sputtering, black smoke, high idling, and poor gas mileage. In addition there was a tear in a newly upolstered driver's seat, permanently creased plastic windows on my new top from being left down in the wrong position for 3 months, and a missing cap on a directional. Shaun answered the phone and told me all mechanical issues were due to a 600 foot elevation change (happens around 8000 ft, not 600 ft) and that even after an $8000 repair job they don't have time to test drive the vehicles after service (must be done after a carb rebuild), and that they were not taking any responsibility for damages to the vehicle.

It gets better. After inspecting the vehicle, the plugs were all gapped differently and incorrectly for my 1976 Triumph TR6. The carburetors had never been rebuilt, and the points were not gapped correctly. Also, the rocker cover could not be freed up and could not possibly have been removed to reset the valves.

Ron called me back about my concerns and tried to blame my buddy for not using the choke correctly, thus undoing all not his work. I explained that my buddy collected vintage cars which all have to be started with a manual choke, so that excuse wasn't valid. I explained it had only been driven 30 miles. I then told him I checked the plugs myself which appeared to be very old (I supplied new plugs) and that none were gapped correctly. He had no explanation other than Shaun had worked on this side of the engine.

When I questioned Shaun's reason for the poor engine performance he again blamed the driver. Then I told him I sent pics of the carbs to a TR6 forum and took the car to someone familiar with Stromberg carbs. When he heard that someone else looked at the carbs he then admitted he had never rebuilt the carbs, which he billed me for 8 hours at $140 an hour plus a $200 rebuild kit. Claimed he forgot to remove the charges. He had personally called me to collect this particular charge before releasing the car, so how would he forget to remove the charge?

Wait, it gets better. He offered to refund me 50% of the charges on the carb rebuild, not 100%. I asked why he would keep half of the charges on work never performed and suddenly I was offered the full $1300 refund. He wasn't even going to admit that he had not done the work until I told him another professional told me the work was never done. Is this an honest person making an innocent billing error.

Based on the valves not being adjusted, plugs looking old and not gapped correctly, and the points wide open (yes, I could have done my own work but didn't have the time), it is obvious I was being taken for a ride since they knew I wouldn't be there to inspect the car before it was shipped to me in Tennessee. Pretty sure they figured I knew nothing about cars. I was not refunded for the other work that was obviously never done.

The only reason I have not called the police and reported fraud is that I am not going back to Stuart, Florida again. Ron and Shaun shouldn't be trusted.

I just sold my practice, Lively Orthodontics after 30 years of business in this town. Anyone that knows me in Stuart knows that honesty, integrity, and quality were the cornerstones of our business. I am appalled that any business would try to get away with charging for work never done. Buyer beware.

Absolutely amazing service. Took care of the multiple issues, fixed everything. Great customer service with a smile. Thanks for your hard work and dedication!

These guys (pretty sure it's father and son) run a tight show! They fixed my 2014 Audi a/c for 1/4th the price I was quoted at the Audi dealership. Feels like it's brand new again! Turn around time was A day. AMAZING. THANK YOU VICTORY!